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Branch Manager

2 months ago

Muskegon, United States The Ladders Full time
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you

Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

JOB SUMMARY:

The District Manager (DM) will have overall responsibility for managing multiple branch locations within a specific region, including P&L performance and employee performance / development. The DM will establish and oversee the processes and activities associated with driving profitable growth. The DM will also drive company processes and procedures necessary to ensure the efficient and profitable delivery of services in a collaborative environment. The DM will support the Vice President of Operations in driving standard processes, procedures, and workflows.

ESSENTIAL JOB DUTIES:
  • Coordinate, monitor and manage various branches within a geographic region.
  • Drive organic growth through implementation of and adherence to standardized corporate processes, policies, and procedures.
  • Assist in ensuring system's integration training and support for new acquisitions within the region.
  • Assist with acquiring sales leads for new work from existing and new customer base, including installation, inspections, maintenance and repairs, and other services.
  • Promote a company culture that encourages safety, quality, top performance, and high morale
  • Manage and be able to intelligently discuss P&L performance.
  • Develop branch capabilities by thoughtful assessment of market, skill set, growth opportunities and build long-term value.
  • Lead, develop and motivate individuals while creating a culture of mutual accountability with the branch management teams.
  • Measure and report against established Key Performance Indicators.
  • Participate in the implementation and support of marketing and sales activities.
  • Manage local branch managers in a collaborative environment to drive profitable growth through efficient use and allocation of resources.
  • Give feedback on how the entire district functions to Vice President of Operations on a regular basis to ensure that company general activities flow on the same wavelength.
  • Create and administer culture of accountability, empowerment, and cross-functional teamwork
  • Communicate with internal and external customers in a professional manner.
Business Development:
  • Develop and maintain business relationships with new and existing customer base for assigned region; increase key sales.
  • Assist with general marketing activities and promotion of services.
  • Coordinate with Directors of Service Sales to achieve business development and growth goals
  • Make sales calls on key customers as warranted by circumstances within region.
  • Communicate national accounts opportunities to leadership, as appropriate.
  • Review and approve job estimates, inspection agreements and service quotes per the Review Matrix.

Corporate Collaboration:
  • Provide leadership of operational procedures and protocols in region such as: purchasing and sourcing, scheduling, coordination of work, billing, and collections; as well as tools, equipment, and inventory.
  • Oversee communication and coordination between assigned locations and shared services such as Purchasing Department, Design Department, Accounting Department, Human Resources Department, Talent Recruiting Department, Safety & Fleet Department, IT Department, Marketing Department, Billing Department and similar.
  • Ensure succession planning is achieved by collaborating with location and district leadership in assessing, identifying, cultivating, and mentoring future managers and leaders.
  • Collaborate with Human Resources and the managers to ensure that company policies, including Equal Opportunity Employment and Harassment and Discrimination prevention policies, are consistently administered within assigned region.
  • Monitor and support employee relations such as recruitment and retention initiatives within assigned region to ensure effectiveness.
  • Assist with monitoring and evaluation of Mergers & Acquisitions (M&A) leads and follow through as appropriate.
  • Other duties may be assigned.
QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:
  • Bachelor's degree in Business, required; or equivalent experience (7+ years in the Fire Protection Industry with at least 2 years in a supervisory role).
  • NICET III or IV, preferred.

Experience, Knowledge, Skill Requirements:
  • 10 years Fire Protection Industry experience, required.
  • 7 years leadership experience with over mid-managers including 5 direct reports and 25
  • indirect reports, preferred.
  • 7 years performing sophisticated business analytics using business intelligence systems, Sage 300 CRE, or similar, preferred.
Communication Skills:
  • Must have the ability to effectively read, write and communicate in English with employees, customers, Management or leadership and board or directors.
Systems and Software Skills:
  • 10 years of professional computer skills, including Microsoft Office.
Other Qualifications:
  • Valid driver's license with acceptable driving record required.
  • Must be able to comply with SFPs Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
  • Frequent travel required, up to 75%.


PHYSICAL & WORK ENVIROMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift
Work Environment:

Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Office settings are mild to moderate temperatures. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.

Benefits

Summit Fire Protection offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan with Company Match
  • Flexible Spending Accounts
  • Long-Term Disability - Employer Paid
  • Short-Term Disability - Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program
Our Core Values

PIPE
  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire Protection participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

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