Product Support Engineer
2 weeks ago
Product Support EngineerConshohocken, PA 19428, USA Req #272Wednesday, February 14, 2024Company:Rankin AutomationAbout Us:Rankin Automation is a leading provider of innovative automation solutions designed to optimize operations and empower businesses across diverse industries. With a commitment to excellence, our team of experienced engineers and automation specialists collaborates closely with clients to understand their unique requirements and develop customized systems. We prioritize quality and reliability, partnering with trusted suppliers and leveraging cutting-edge technologies. By embracing future advancements in automation, such as AI, machine learning, and robotics, we help businesses stay ahead in a competitive landscape. Our dedication to customer satisfaction ensures exceptional service and support throughout the project lifecycle. Choose Rankin Automation as your trusted partner to unlock the full potential of automation and drive success in your business.SummaryThe Product Support Engineer will be a contributing engineer who is primarily a technical resource to support the sales team and helps salespeople and customers select the best solution within the Rankin Automation Product Lines.ResponsibilitiesDevelop and possess top level technical knowledge on suppliers products - Key Suppliers areFesto, Balluff, Mitsubishi, ABB, Schmalz, 80/20Ability to design and document different wiring schematics for electrical control panelsDesign, configure and troubleshoot solutions when necessaryAssist customers in choosing the right solution for each applicationAssist suppliers and sales people in learning the products and how to position them in each marketProvide presentations to customers and internal staff on engineering solutionsProvide product demonstrations for key suppliers productsCompetenciesExcellent written and verbal communication skillsExcellent organizational and time management skillsExperience with Industrial Automation Hardware and PneumaticsExperience designing Pneumatic and Electrical Automation SolutionsSelf-starter that will take direction and execute a plan with little supervisionProficient in Microsoft Office, particularly Excel, Word, PowerPoint, and TEAMSProficient with AutoCad or equivalent design toolsComfortable designing electrical and pneumatic circuitsIdeally has working knowledge of PLCs or industrial PCsPosition Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday from 8am to 5pm. Occasional evening and weekend work may be required as job duties demand.Required Education and ExperienceBachelor's degree or Technical DegreeTwo or more years of Industrial Automation Application or Design Engineering experiencePrior work related use of Microsoft Office toolsPreferred Education and ExperienceOver five years of Industrial Automation Engineering in the electric or pneumatic industryExperience programming PLCs or industrial computersBS in Electrical, Mechanical, or Manufacturing Engineering#FCG-L#LI-NP1#rankin#zrNo Agencies, PleaseOther detailsPay Type Salary#J-18808-Ljbffr
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