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Ecommerce Analyst

2 months ago

Atlanta, United States Calculated Hire Full time

eCommerce Operations Analyst

Vinings, GA 30339

Long-Term Contract

This eCommerce Operations Analyst role is under the Digital Content Operations and Strategy team who works specifically with this Fortune 50 retail clients eCommerce platform. In this role you will be working heavily with vendors and various internal stakeholders to execute enhancements to optimize the operations behind the website, such as category refreshes, category & image audits, content updates and enhancing the overall customer experience.

Requirements:

  • Bachelors Degree
  • 1 year of work experience in a professional environment
  • Proficient in Microsoft Excel (including vlookups and pivot tables)
  • Data Analysis & eCommerce experience preferred
  • Great communication skills and vendor management experience
  • Super detail oriented, organized, and a fast learner/go getter
  • Experience using a ticketing system (like ZenDesk or Jira) is a plus

Day to Day:

  • Participate in weekly team meetings which encompasses ice breakers, knowledge shares, kudos, and a bi-weekly round table discussion with the team. During this time, we like to provide each other with tips, tricks, and/or an obstacle that we faced and how we overcame.
  • Communicate with several vendors to ensure the smooth transition of their items to the site; And actively follow up with the maintenance/ marketing content of the item.
  • Update the items on the website as requested by the vendors and internal partners. This ranges from updating the marketing copy/ bullets of an item to uploading and updating the images and documents/attachments linked to the items.
  • Work cross-functionally with other teams to deliver/drive results. We constantly partner with the HOPS, DPO, and CEX teams. Through our collaboration we want to ensure that the shopping experience that the customer has is seamless; And they are able to easily find and purchase what they need.
  • Develop deep category knowledge across multiple categories and brands. As part of this team, we see every item that is onboarded on the site. In onboarding these items, it is helpful to know a little history/ background of the category that you will be adding the item to.
  • Responsible for prioritizing side projects and additional tasks to ensure deliverables and goals are met or exceeded.
  • Develop and maintain the day-to-day relationships with internal and external partners i.e., Direct Fulfillment Merchants, HD.com business partners, suppliers, etc. to support data initiatives online.
  • Always maintain a positive, upbeat, can-do, professional, and responsible attitude, independent and self-directed yet also team oriented
  • The COPs team is the melting pot of this client. Everyone on the team is open, accepting, and respectful of all members. We truly pride ourselves on being diverse and inclusive, making sure everyone on the team feels like family.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. Were your trusted partner for IT hiring, recruiting and staffing needs.

For over 20 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether its contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 30 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. Thats the Eight Eleven promise.