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Shift Manager

4 months ago

New Boston, United States Exxon Full time

We are a Family oriented, well-established organization seeking a Shift Manager to join our rapidly growing Team

The Shift Manager improves Guest satisfaction through operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Manager has full accountability for restaurant operations during assigned shift when management is not present.

Benefits:

  • Quality of Life in a fun, well balanced work environment
  • Competitive Pay
  • Paid Time Off & Vacation increases based on tenure
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
Responsibilities:
  • Responsible for store operations during assigned shifts, including opening and closing store.
  • Provides production direction to Team Members in a clear and concise way.
  • Directs, trains and motivates Team Members during shift on each of the workstations, implement shift plan and ensure swift and smooth operations.
  • Delegates in a way that encourages teamwork during shift to ensure that the store operations comply with company standards.
  • Motivates Team Members to exceed Guest expectations with friendly service in clean surroundings.
  • Works with team to act on Guest feedback and resolve complaints in a timely, friendly, and professional manner.
  • Complies with all company policies and procedures including cash handling policy and security policy.
  • Follows all state and federal regulations for gas, alcohol, and tobacco sales.
  • Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions.
  • Perform essential functions and duties listed in the Team Member job description.
  • Flexible to work evenings, weekends, and holidays.
  • Prompt and regular attendance on assigned shifts
  • Completion of all company certification programs.