Senior Voice Engineer

3 weeks ago


Hyattsville, United States Astor & Sanders Full time
Description

VoIP Engineer

Astor & Sanders, an IT solutions provider located in McLean, VA, is currently seeking exceptional candidates for a Cisco VoIP Engineer experienced to assist our client with providing Level 3 network support. This position is hybrid onsite in New Carrollton, MD.
  • Troubleshoot and resolve Cisco VoIP issues (Network, Software and Hardware)
  • Provide Level 3 VoIP support
  • Work with NOC VoIP team planning and upgrading UC, UCS and VMWare servers
  • Provide Support for BareMetal setups (network device refreshes)
  • Monitor incoming tickets and take the appropriate action, including updates and closures.
  • Provide "state of the network" status reports throughout the shift.
  • Monitor and open tickets for selected network events.
  • Additional duties as assigned
Requirements
  • Providing Level 3 VoIP support at an enterprise level
  • Bachelor's Degree in Project Management, Computer Science, Information Systems, Business, Engineering or equivalent.
  • Troubleshooting Cisco VoIP issues with connectivity
  • 5+ years of IT experience in network, infrastructure and communications
  • Experience with IT in a Federal environment
Benefits

Astor & Sanders Corporation ( www.astor-sanders.com ) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation (Astor) is an Equal Opportunity Employer.

Some of our competitive benefits include:
  • Medical and dental coverage
  • 401k plan with employer contribution
  • Paid holiday, vacation, and sick leave
  • Metro-check program
  • Tuition reimbursement


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