Customer Service Representative II
4 days ago
Description
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customers needs.
The responsibilities of the position include, but are not limited to:
+ Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
+ Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
+ Scheduling delivery appointments and handle re-consignments
+ Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
+ Ensuring the accurate billing of shipments
+ Compiling and delivering custom reports; performing daily audits of reports
+ Documenting all customer interactions for follow up and record keeping purposes
+ Assisting customers with My Pyle registration and utilization of our web site
+ Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, Make Busy %, Contacts per Hour)
To be qualified for this position, you must possess the following:
+ Experience in a fast-paced work environment; strong attention to detail
+ Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
+ Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
+ Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays
The following skillsets are preferred, but not required:
+ Minimum 1 year of prior customer service experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
-
Customer Service Representative II
4 days ago
West Chester, Pennsylvania, United States A. Duie Pyle Full timeAbout the JobA. Duie Pyle, a family-owned business since 1924, is seeking a highly skilled Customer Service Representative II to join our team.This dynamic role offers the opportunity to work in a fast-paced environment and provide exceptional customer service to our clients.
-
Customer Services Representative
4 days ago
West Chester, United States GovernmentJobs.com Full timeGovernment Jobs - Full Time, Non Exempt - $19.36 Hourly The Customer Service Representative (CSR) is responsible for providing vital service information to current and prospective clients by utilizing the call center system and customer comment / complaint database to log information and resolve customer questions and concerns. Individuals in this position...
-
Customer Service Specialist
4 days ago
West Chester, Pennsylvania, United States A. Duie Pyle Full timeJob DescriptionA. Duie Pyle, a family-owned business since 1924, offers an exciting opportunity for a skilled professional to join our team as a Customer Service Representative II.We are seeking an individual with strong attention to detail and excellent communication skills to provide exceptional customer service in a fast-paced environment.Key...
-
Customer Service Representative
7 hours ago
West Chester, United States Adecco US, Inc. Full timeAdecco is looking for experienced Customer Service Representative who will have direct contact with clients. Must have excellent computer skills, verbal, and written communication skills. Please read below and if you qualify and are interested, please let me know. Schedule: Monday through Friday, 9:00am to 5:00pm, possible overtime when needed. Pay...
-
Store Customer Service Representative
2 days ago
West Chester, Pennsylvania, United States ShopRite Full timeThe Store Customer Service Representative role at ShopRite requires a friendly and approachable individual who is committed to delivering outstanding customer experiences. As a Cashier, you will interact with customers daily, respond to inquiries, and resolve any issues that may arise during their shopping experience.Your key responsibilities will...
-
Customer Services Representative
4 days ago
West Chester, United States County of Chester, PA Full timeSalary: $19.36 HourlyLocation : Government Services Center - Westtown, PAJob Type: Full Time, Non ExemptJob Number: 01964Department: Community TransitDivision: Community TransitOpening Date: 01/30/2024Closing Date: ContinuousWeekly Hours: 37.5Shift: 8:00am-4:30pmSummaryThe Customer Service Representative (CSR) is responsible for providing vital service...
-
Customer Service Representative
1 day ago
Chester, United States LM Incorporated Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Legacy Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
CUSTOMER SERVICE REPRESENTATIVE
7 days ago
Chester, United States Family Dollar Full timeFamily Dollar - 4411 OLD HUNDRED RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
CUSTOMER SERVICE REPRESENTATIVE
1 week ago
Chester, United States Family Dollar Full timeFamily Dollar - 855 UPLAND AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
4 days ago
West Chester, United States Destination Pet Full timeWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...
-
Customer Service Representative
3 days ago
Chester, West Virginia, United States 7-Eleven Full timeWe are looking for a skilled Customer Service Representative to join our team at 7-Eleven. In this role, you will be the face of our brand, interacting with customers and providing solutions to their needs.Key Skills and Qualifications:Exceptional communication and interpersonal skillsAbility to work in a fast-paced environment and multitask...
-
Customer Service Representative I
3 days ago
West Chester, United States A. Duie Pyle Full timeDescription A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions...
-
Customer Service Representative
7 days ago
West Chester, Pennsylvania, United States Aston Carter Full timeAt Aston Carter, we are seeking a highly organized and detail-oriented Customer Service Representative to manage and coordinate our shipment schedules. This role involves scheduling pick-ups, tracing shipments, providing shipment ETAs, and rate quotes. You will work closely with internal departments, partners, delivery agents, brokers, and container stations...
-
Experienced Customer Service Representative
4 days ago
West Chester, United States SCI POWERTECH LLC Full timeJob DescriptionJob DescriptionJob Title: Experienced Customer Service Representative – Landscape LightingLocation: West Chester PAJob Type: Full-timeReports To: Customer Service ManagerAbout Us:At NIGHTSCAPING, we specialize in providing high-quality landscape lighting solutions that bring outdoor spaces to life. With years of expertise in the landscape...
-
Customer Service Support Representative
4 days ago
West Chester, United States Lasko Products Full timeLasko Products, an industry leader of home environment products for over 100 years, is seeking a Customer Service Support Representative for our West Chester, PA headquarters. The Customer Service Support Representative is responsible for servicing customer inquiries in a fast-paced contact center environment. This role is responsible for utilizing retail...
-
Customer Service Support Representative
4 days ago
West Chester, United States Lasko Products Full timeLasko Products, an industry leader of home environment products for over 100 years, is seeking a Customer Service Support Representative for our West Chester, PA headquarters.The Customer Service Support Representative is responsible for servicing customer inquiries in a fast-paced contact center environment. This role is responsible for utilizing retail...
-
Customer Service Representative
6 days ago
West Columbia, South Carolina, United States Hornet Staffing, Inc. Full timeJob OverviewHornet Staffing, Inc. is seeking a highly skilled Customer Service Advocate II to join our team. This role involves responding to customer inquiries, researching and resolving complex claims, and ensuring effective customer relations.
-
Customer Service Ambassador
3 days ago
West Chester, Pennsylvania, United States GovernmentJobs Full time**About the Role**We are seeking a highly skilled Customer Service Representative to join our team at GovernmentJobs. In this role, you will play a vital part in providing exceptional service to current and prospective clients.**Key Responsibilities:**Providing vital service information to clients through the call center systemLogging information and...
-
Customer Service Representative
6 days ago
West Chester, Pennsylvania, United States Signature HVAC LLC Full timeAbout UsAt Signature HVAC LLC, we pride ourselves on taking care of our staff and providing an exceptional customer experience. We're a well-known local company with a strong support team and dedicated customer base.Job OverviewWe're seeking an experienced home service dispatcher familiar with Service Titan to join our team. As a key member of our dispatch...
-
Customer Service Representative
3 days ago
West Harrison, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Customer Service Representative to work at a premier research team in a remote capacity. Sound good? Take a closer look below. Customer Service Representative, Customer Service, Representative, Research, Retail, Staffing