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Fuel Wholesale Area Manager
2 months ago
Job Purpose and Function
The Fuels Marketing Area Manager is responsible for an area of 40-50 properties in the DC, Baltimore, and/or Southern Maryland region where we own the real estate or have fuel supply agreements. Our goal is to help independent business owners offer industry leading fuel experiences for our shared customers. This is accomplished by developing strong relationships with operators and leveraging our experience or internal connections to help grow their fuel, merchandise, and auto bay businesses.
How You’ll Make an Impact
The Fuels Marketing Area Manager is responsible for developing relationships with our independent operators and leveraging cross-departmental collaboration opportunities to provide better experiences for our shared customers.
Responsibilities:
The Fuels Marketing Area Manager is responsible for volume growth, outstanding image, effective financial management, and extending business objectives within the assigned territory. The accounts are classified under three classes of trade: 1) Open Dealers; 2) Lessee Dealers; 3) Management Fee Operators.
Maintain a solid, capable, and strong Retailer bench to maximize the sales opportunity and maintain a “No Closed Stores” approach.
Provide outstanding customer support to our Retailer network and build strong customer relations built on integrity, trust, and mutual respect.
Diligently manage financial results including expenses, routine capital, and performance metrics monthly.
Manage risk effectively through the policies, procedures and guidelines established by the Company. This will include Accounts Receivable, issuing credit, managing credit card receipts, and approving new Dealer prospects.
Effectively communicate key programs, initiatives, and information to both internal and external stakeholders to effectively manage territory responsibilities.
Follow through on administrative requests and manage administrative functions properly which includes damage claims, repair approvals, paperwork submittals, etc. consistent with Supervisor’s expectations.
Make effective decisions within the territory consistent with the established Company Philosophies and Values and Corporate financial and strategic objectives.
Principle Accountabilities:
Achieve annual territory Operating goals for volume, income, expenses, and Economic Value-Added measurements (EVA).
Maintain outstanding location image per the established “Brand Standards” established by Shell. The image excellence is measured by Supplier inspections and the expectation is a territory average in the 95%-97% range.
Ensure no Bad Debts and full collection of Damage Claim losses.
Ensure full compliance with all TWGI identified programs and promotions.
What We’re Looking For
Bachelor’s degree; alternatively, 9+ years equivalent progressive experience.
2-5 years of retail industry experience; fuels experience preferred.
Experience in sales and/or account management, wholesale fuel management, real estate management, merchandise and/or retail team leadership, preferred.
Experience with Profit & Loss (P&L) responsibility and basic analysis, territory accountability, and business growth.
Valid driver’s license, favorable driving record, and ability to travel throughout assigned region multiple days per week to visit assigned sites.
Competencies:
Adapting and responding to change.
Delivering results and meeting customer expectations.
Working with people and building effective relationships to complete tasks.
Analyzing problems and offering solutions.
Persuading and influencing.
Availability and Travel:
Assigned region may include DC, Baltimore, and/or Southern Maryland areas.
Core hours: Monday through Friday, 8:30 AM – 5:30 PM EST.
We support operators running a 24-hour business. This role offers a high degree of scheduling freedom and travel flexibility. However, with that freedom comes occasional business emergencies and strong operator relationships will require periodic calls and emails off hours.
Field-based role with regular travel in personal vehicle within our retail market (DC, Baltimore, Southern Maryland), averaging 4 days per week (varying based on business needs); remaining time from home or at our headquarters in La Plata, MD.
Company program available to help cover expenses for personal vehicle use.
Occasional travel outside the assigned region and/or overnight travel may be required for business purposes (e.g., training, conferences, meetings), with mileage reimbursements and accommodations covered by the company.
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