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Senior Network Engineer, IT Shared Services

4 months ago

Indianapolis, United States The Heritage Group Full time
The Sr. Network Engineer will lead a team of IT professionals responsible for the network support for the computing environment including hardware procurement and deployment, and project management. This role will work with other departments and business units to determine network and security needs and do the research and development to meet those needs.

*This role operates on a hybrid schedule, based out of our NW side Indianapolis, IN offices*

Essential Job Functions:
  1. Lead architect for LAN/WAN design and deployments
  2. Design and implement run books for network automation
  3. Work closely with business leaders to design and implement business solutions using network equipment and processes
  4. Installs, Configures, switches, routers, and firewalls
  5. Author and update process documentation as needed
  6. Documents configuration and monitors various aspects of infrastructure
  7. Provides tier 3 network troubleshooting and support, including rotating on-call, after-hours support
  8. Ability to do site surveys and new office deployments
  9. Research and development of new technologies
  10. Train and educate others
  11. Other duties as assigned

Relevant Skills
  • ITIL based service delivery for Incident Management, Change Management, Problem Management, Capacity Management, and Configuration Management
  • Ability to hold themselves and others accountable to high standards
  • Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgement
  • Employs Think - Plan - Do - Review critical thinking process for all tasks, large and small
  • Proven analytical and problem-solving skills with information systems
  • Courage to take initiative in unfamiliar or ambiguous circumstances
  • Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Must be confident building business partnerships with various business stakeholders.
  • Excellent verbal and written communication
  • Maintains a high level of confidentiality
Requirements:
  • 10+ years of Networking experience with Arista and Cisco technologies
  • Advance knowledge of network operating systems, hardware, and routing protocols (BGP)
  • CCNP/Arista ACE-P certifications
  • Experience with Automation
  • Advanced troubleshooting skills
  • Decode packet captures, flows etc.
  • Strong leadership and team mentoring skills
  • Palo Alto and VPN technology
  • A good understanding of SDWAN technology
  • Comfortable providing support for remote locations
  • Ability to travel occasionally as needed, not to exceed 20%
  • Exceptional customer service orientation

About Our Company:

Website:

The Heritage Group (THG) is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart-aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals.

EOE/Veteran/Disability

#TheHeritageGroup