Customer Experience Representative
3 months ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working toward our shared vision to be the world's best and most trusted mobility company.
National and Alamo has exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $14.96 / hour and is located at the Alexandria International Airport located at 1100 Frank Andrews Blvd Alexandria, LA 71303
We offer:
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule available is:
- Schedule 1: Sunday, Monday, Thursday, Friday, and Saturday: 3:00pm-11:00pm
- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
-
Customer Experience Representative
5 days ago
Alexandria, Kentucky, United States United Dairy Farmers Full timeCustomer Experience RepresentativeAt United Dairy Farmers, we're looking for a Customer Experience Representative to join our team. As a Customer Experience Representative, you'll be responsible for providing exceptional customer service, ensuring a warm and welcoming store environment, and anticipating the needs of our guests. Your goal will be to ensure...
-
Customer Experience Representative
4 weeks ago
Alexandria, Louisiana, United States Enterprise Mobility Inc Full timeJob Title: Customer Experience RepresentativeEnterprise Mobility Inc is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to final resolution.Key Responsibilities:Meet and...
-
Customer Experience Representative
3 weeks ago
Alexandria, Louisiana, United States Enterprise Holdings Full timeOverviewEnterprise Holdings is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Experience Representative to join our team.This role is responsible for providing superior customer...
-
Customer Experience Representative
2 months ago
Alexandria, Minnesota, United States Alexandria Motors Full timeAbout the RoleAlexandria Motors is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Business Development Center, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesPromote and seek out opportunities to deliver a top-notch customer...
-
Customer Experience Representative
2 months ago
Alexandria, Louisiana, United States Enterprise Mobility Inc Full timeJob SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our clients.Key ResponsibilitiesCustomer Interaction: Meet and greet customers in a professional...
-
Customer Experience Representative
1 week ago
Alexandria, Kentucky, United States United Dairy Farmers Full timeAs a Customer Experience Representative at United Dairy Farmers, you will be responsible for creating a welcoming atmosphere for our guests. Your primary goal will be to ensure that every guest leaves satisfied and eager to return. You will be the face of our store, greeting guests with a warm smile and ensuring that the store is prepared and ready for them...
-
Bilingual Customer Service Representative
2 months ago
Alexandria, Louisiana, United States Southern General Agency Inc. Full timeJob DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Southern General Agency Inc.About the Role:Provide exceptional customer service to clients in a bilingual capacity (English and Spanish).Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with...
-
Customer Experience Associate
4 weeks ago
Alexandria, Louisiana, United States Enterprise Holdings Full time{"h1": "Customer Experience Representative", "p": "At Enterprise Holdings, we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a key role in providing superior service to our customers, ensuring their needs are met and exceeded. Your responsibilities will include meeting and greeting...
-
Customer Service Representative
2 weeks ago
Alexandria, Virginia, United States Rosenthal Automotive Full timeJoin Our Team at Rosenthal AutomotiveWe're a family-owned and operated business dedicated to providing exceptional customer service. As a Customer Service Representative - Luxury Vehicle Experience, you'll be the face of our company, ensuring our customers receive top-notch care. Your responsibilities will include providing one-on-one customer service,...
-
Customer Service Representative
1 month ago
Alexandria, Virginia, United States Michael's Inc Full timeCustomer Service RepresentativeAs a Customer Service Representative at Michaels, you will be responsible for providing exceptional customer service to our customers. Your primary goal will be to help customers find what they are looking for and provide a positive shopping experience.Key Responsibilities:Help customers shop the store and find what they are...
-
Customer Service Representative
2 weeks ago
Alexandria, Virginia, United States CVS Health Full timeCustomer Service RepresentativeCVS Health is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and online chat.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
2 weeks ago
Alexandria, Virginia, United States FedEx Full timeCustomer Service Representative at FedExAs a Customer Service Representative at FedEx, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include:Providing consultative support to customers in a retail environment to understand their individualized needs.Assisting in the training of store team members to...
-
Customer Service Representative
2 weeks ago
Alexandria, Minnesota, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's, we're looking for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer...
-
Customer Service Representative
1 week ago
Alexandria, Minnesota, United States Holiday Companies Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing excellent customer service, selling products, and working as part of a team to achieve daily goals.Key Responsibilities:Greet customers and provide a positive...
-
Customer Service Representative
2 weeks ago
Alexandria, Kentucky, United States Walgreens Full timeAs a Customer Service Representative at Walgreens, you will deliver exceptional customer experiences, register sales on assigned cash registers, and provide customers with courteous and efficient checkout service. You will also recommend items for sale and suggest trade-up and/or companion items to enhance customer satisfaction. This role requires a strong...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States Labor Finders Full timeYour JobWe are seeking a highly skilled and customer-focused individual to join our team as a customer service representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.The ideal candidate will have a proven track record of...
-
Customer Service Representative
1 week ago
Alexandria, Minnesota, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a...
-
Customer Service Representative
6 months ago
Alexandria, United States Edge Concepts Full timeThis position will be performed at our g office location in Falls Church, VA! Candidates local to the area are encouraged to apply! The Customer Service Representative is an essential part of Edge Concept's Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States Labor Finders Full timeYour JobAre you interested in working in a dynamic industry where you can develop your communication skills and build strong relationships with clients and colleagues? We are looking for a skilled Customer Service Representative to join our team at Labor Finders.Your DayAs a Customer Service Representative, you will be responsible for providing exceptional...
-
Customer Service Representative
1 week ago
Alexandria, Louisiana, United States Chicken Salad Chick Full timeCustomer Service RepresentativeAt Chicken Salad Chick, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide exceptional customer...