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SALES ASSOCIATE

2 months ago

Short Hills, United States Herve Leger Full time

SALES ASSOCIATE - HERVE LEGER - Short Hills, NJ Location: Short Hills, New Jersey, 07078, United States Region: NY Metro Reference Number: 19560 Position Type: Permanent Category: Retail Job Function: Store - Associate Entry Level / Mid to Senior Level Job Overview This position is responsible for supporting overall sales in the store, staff, merchandise, and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and a positive store/brand experience. Specific Responsibilities SALES GENERATION: Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals. Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales. Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company. Work with the Store Manager to assist with events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. CUSTOMER SERVICE: Ensure all associates provide the highest level of customer service to achieve World Class Service standards. Resolve all client problems and complaints quickly and effectively. Assist sales associates with various customer service issues, i.e., dissatisfied customers, returns, defective merchandise. OTHER TRAITS: Dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind; establishes and maintains effective relationships with customers. Our Best Fit Candidate Would Have: Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand. High School Diploma or equivalent. A strong commitment to customer service and teamwork. Excellent brand and product knowledge. Flexibility to work a retail schedule which includes evenings, weekends, and holidays. Ability to lift up to 50 pounds of merchandise. Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience working in a sales-commission environment preferred. Herve Leger is an equal opportunity employer. #J-18808-Ljbffr