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Client relationship associate
3 months ago
We are seeking a dedicated and detail-oriented Client Relationship Associate to join our team. This role involves a comprehensive training program, lasting between 17-24 weeks, which includes both in-person and virtual components. Upon successful completion of the training, there is potential for remote work arrangements.
salary: $20 - $23 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities:
- Develop and maintain relationships with clients, providing exceptional service and support.
- Respond to client inquiries via phone, email, and other communication channels in a timely and professional manner.
- Assist clients with account management, transactions, and troubleshooting issues.
- Educate clients on our products and services, helping them make informed financial decisions.
- Collaborate with team members to ensure a seamless client experience and address any concerns.
- Continuously update knowledge of industry trends, products, and services to better serve clients.
- Document all client interactions and maintain accurate records in our CRM system.
- Bachelor's degree in Finance, Business, or related field preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and experience with CRM software is a plus.
- Prior experience in financial services or customer service is highly desirable.
Skills Call Center Support Client Service Customer Service
Qualifications Years of experience: 2 years Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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