Sales Coordinator
3 weeks ago
Job Type
Full-time
Description
The Sales Coordinator is an office based role which performs varied duties from pre-sale through project work phases in the company's sale of engineered fall protection systems.
- The ideal individual will execute multiple functions and be comfortable in an architectural products environment.
- Must be both a driven individual contributor and high contributing team player.
- Support the overall sales processes - lead management, sales discovery, coordination with project managing team members and customer engagements, and always demonstrating high customer service.
- Maintains sales and quoting systems, and manages assigned customers and opportunities
- Occassionally represent the company at events and also make customer sales visits.
Inside Sales and Support
•Receive customer inquiries, perform pre-sale discovery activities, disseminate information to others, and participate in quoting activities and preparation of sales proposals.
•Develop sales materials, either specific for an opportunity or broadly in the form of marketing collateral in various media forms.
•Administer data and interfaces of sales and quoting systems along with reporting.
•Manage certain house accounts for ongoing sales of products and services, along with other assigned customer opportunities toward a contributing sales objective.
•Perform research and prospecting of potential industries and customers.
•Contribute to the development of sales and marketing strategies and execute corresponding plans.
•Participate in industry conferences and trade shows approximately twice a year.
•Support the broader team in the attainment of sales goals.
Project Coordination
•Review customer purchase contracts for adherence of requirements .
•Assist in project management functions including coordinating vendor deliverables, organizing work schedules, and compliance with customer site requirements and documentation while providing a high level of customer service throughout the project.
Organizational
•Maintain prospects, customers, product, and price master data in CRM and quoting systems.
•Maintain project files for complete documentation and accounting compliance requirements.
•Update company information and required records in customer purchasing and third-party vendor management systems.
•Perform backup duties/functions supporting other staff as needed.
Sesco Safety is an equal opportunity employer
Requirements
Education, Experience and Skills
- Bachelor's degree with 2+ years sales and customer service experience preferred or; in lieu of education, 4+ years of technical or architectural product sales experience.
- Prior solution-based sales and customer support experience evidenced by meeting sales objectives and providing high levels of service is preferred.
- Strong organization skills proving ability to multi-task, prioritize and manage functions effectively, and be timely in responses.
- Sound and effective communication skills, particularly via phone, in writing and presentations; negotiation and problem resolution skills
- Proficiency with MS Suite (Word, Excel, PowerPoint) CRM, order and invoicing systems
- Understanding and/or experience in B2B marketing, along with creation and execution of programs.
- Experience or willingness to learn industry architectural and safety products and applicable standards in the sale of engineered fall protection systems.
- Ability to quickly grasp industry codes, and apply in customer dealings and product applications.
Special/Particular Requirements (safety, physical, etc.) Work is performed in an office environment, and characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to lift, move, pull and transport at least 30 pounds occasionally.
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