Patient Access Representative West, Part-time

1 month ago

Omaha, United States Think Whole Person Healthcare Full time

We are seeking an ideal candidate to join our team for a part-time role, with the following schedule:

  • Monday through Friday: 4:00 PM - 8:00 PM
  • Every other weekend 9am - 5pm

CORE VALUE COMMITMENT:

In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another's diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration.

JOB SUMMARY:

The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think's pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems.

ESSENTIAL JOB FUNCTIONS:

Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions.

Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances.

Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible.

Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed.

Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications.

Acquire signature for patient release and schedule future appointments in appropriate systems.

Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate.

Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience.

KNOWLEDGE, SKILLS & ABILITIES

Basic knowledge of medical insurance processes and workflows.

Knowledge of HIPAA and privacy rules.

Skill at communicating in a professional manner, both verbally and in writing.

Skill in using a computer and a variety of software, including, Word and Outlook.

Skill in attention to detail and accuracy.

Ability to communicate effectively, both verbally and in writing.

Ability to deliver excellent customer service and patient education.

Ability to work independently and in a team environment.

Ability to be a good representative of Think.

EDUCATION & EXPERIENCE:

Highschool Diploma/GED Required. A minimum of one (1) year of customer service experience required and one (1) year medical receptionist experience preferred.

WORKING CONDITIONS AND PHYSICAL EFFORT:

This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort.

Must be able to:

Sit/Stand 80% or longer of a workday.

Walk 20% of a workday.

Requires ability to lift up to 25 pounds without assistance.

Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally.

Requires repetitive use of hands for: simple grasping, fine manipulation, computer use.

Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range.

NOTE: The information above is a reflection of the general nature of job duties. From time to time, additional duties may be assigned.

  • Patient Access Representative West, Part-time

    1 month ago

    Omaha, Nebraska, United States Think Whole Person Healthcare Full time

    Job DescriptionWe are seeking a highly skilled Patient Access Representative to join our team at Think Whole Person Healthcare. This part-time role requires a strong customer service focus and the ability to work independently in a fast-paced environment.Key Responsibilities:Welcome and engage patients on assigned floors, delivering excellent customer...

  • Patient Access Representative

    1 month ago

    Omaha, United States Central Health Full time

    Overview The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions related to the health system's services. The Patient Access Representative is also responsible for patient education with...

  • Patient Access Representative III

    2 weeks ago

    Omaha, United States Conifer Health Solutions Full time

    Job DescriptionDay Shift; Mon, Tues, Wed, Fri, 7 a.m. - 6 p.m. JOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through...

  • Patient Access Representative III

    2 weeks ago

    Omaha, United States Conifer Health Solutions Full time

    Job Description Day Shift; Mon, Tues, Wed, Fri, 7 a.m. - 6 p.m. JOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through...

  • Patient Access Coordinator

    4 weeks ago

    Omaha, Nebraska, United States OrthoNebraska Full time

    Job DescriptionOrthoNebraska is seeking a highly skilled Patient Access Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and personalized experience from the moment they arrive at our facility.Key Responsibilities:Accurately collect and enter...

  • Patient Access Coordinator

    1 month ago

    Omaha, Nebraska, United States Central Health Full time

    Job SummaryThe Patient Access Representative is a vital member of our healthcare team, responsible for providing exceptional patient service and ensuring a smooth registration process. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesWelcome and greet patients in a...

  • Patient Access Representative

    2 months ago

    Omaha, United States OrthoNebraska Full time

    OrthoNebraska is adding a Patient Access Representative to our team! Now more than ever, there is a rise in on-demand healthcare. At OrthoNebraska, we strive to make the region's most highly rated orthopedic care easier to access for our patients, whenever and wherever they are! We stay true to what has made OrthoNebraska so successful, by embracing the...

  • Patient Access Professional I

    2 months ago

    Omaha, United States Methodist Health System Full time

    Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a...

  • Patient Access Professional I

    3 weeks ago

    Omaha, United States Methodist Health System Full time

    Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a...

  • Access Specialist

    1 month ago

    Omaha, Nebraska, United States Center for Immigrant & Refugee Advancement Full time

    Job Title: Access SpecialistJob Summary:The Center for Immigrant & Refugee Advancement is seeking an Access Specialist to join our team. As an integral part of our legal team, the Access Specialist will play a critical role in client intake and referral, as well as client outreach and education.Key Responsibilities:* Screen participants through intake calls...

  • CNA/NA - Med/Tele 5 West

    2 months ago

    Omaha, United States Nebraska Medical Center Full time

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: Certified Nursing Assistant / Nursing Assistant - Med/Tele 5West Shift Details: Days Full Time or Part Time Position Highlights: This 38-bed med-surg unit provides an array of...

  • Patient Access Specialist

    3 weeks ago

    Omaha, United States Children's Hospital & Medical Center Full time

    Job DescriptionSchedule: Monday-Friday 8a-5:00p with one Saturday a month 8a-12pHiring Bonus: $1000At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are...

  • CNA/NA - Med/Tele 5 West

    1 month ago

    Omaha, United States Nebraska Medicine Full time

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: Certified Nursing Assistant / Nursing Assistant - Med/Tele 5West Shift Details: Days Full Time or Part Time Position Highlights: This 38-bed med-surg unit provides an array of knowledge on...

  • CNA/NA - Med/Tele 5 West

    1 month ago

    Omaha, United States Nebraska Medicine Full time

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:Certified Nursing Assistant / Nursing Assistant - Med/Tele 5WestShift Details:DaysFull Time or Part TimePosition Highlights: This 38-bed med-surg unit provides an array of knowledge on all...

  • Part- Time Customer Service Representative

    1 month ago

    Omaha, United States Method Workers' Comp Full time

    Who We Are Method Workers Compensation is a portfolio of workers comp companies with the same mission: minimizing the human and financial cost of workplace injuries. We mitigate workplace injuries and deliver exceptional healthcare outcomes for injured workers, expediting a return to work, preserving families livelihoods, and enhancing employers...

  • Nursing Assistant

    2 months ago

    Omaha, United States Think Aksarben Full time

    We are seeking a skilled and compassionate Certified Nursing Assistant with Medication Aide license to join our team at our walk-in clinic located near 180th and Pacific. The position requires availability Monday through Friday from 11:30 AM to 8:00 PM, and every other Saturday and Sunday from 9:00 AM to 5:00 PM. This role is essential in supporting the...

  • Registered Nurse

    4 weeks ago

    Omaha, Nebraska, United States RN-Staff Full time

    Job Summary:As a Registered Nurse with RN-Staff, you will be working in a dynamic environment at Regional West. This role requires flexibility, as you will be working on call nights and weekends. Our team operates on a performance-based system, with expectations set at Low, Mid, and High levels. If it is determined that you are not meeting these...

  • Nursing Assistant

    2 months ago

    Omaha, United States Think Whole Person Healthcare Full time

    We are seeking a skilled and compassionate Certified Nursing Assistant with Medication Aide license to join our team at our walk-in clinic located near 180th and Pacific. The position requires availability Monday through Friday from 11:30 AM to 8:00 PM, and every other Saturday and Sunday from 9:00 AM to 5:00 PM. This role is essential in supporting the...

  • Customer Service Representative Part Time

    4 weeks ago

    Omaha, Nebraska, United States Method Workers Compensation LLC Full time

    Job DescriptionAt Method Workers Compensation LLC, we are seeking a highly skilled Customer Service Representative to join our Insurance Services team. This role is responsible for providing exceptional customer service through various touchpoints in the life of a policy. The primary responsibility of this position is to address initial inquiries from agents...

  • Part Time Sales Representative

    1 month ago

    Omaha, United States Sun Tan City - Metallic Tan Full time

    Job Opportunity at Sun Tan City - Metallic TanJob SummaryAre you looking for a dynamic and rewarding career in sales and customer service? Do you have a passion for helping others and providing exceptional customer experiences? If so, we may have the perfect opportunity for you at Sun Tan City - Metallic Tan.Responsibilities and Essential Job FunctionsAs a...