Sr Manager Travel Meeting

1 month ago

Peachtree Corners, United States Intuitive Full time
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

About the Role

Intuitive is looking for a data and process oriented, Travel and Meeting & Events Senior Manager. This position will have operational and program responsibility for the Global Travel, Meeting & Events programs at Intuitive. This individual should be able to manage global programs and policies around Intuitive's footprint for Global Travel and Meeting & Events including sourcing strategies to provide Intuitive with best-in-class pricing and service and execute the day-to-day activities.

This position requires an individual who has strong interpersonal skills to build internal partnerships with Finance, Sales, Marketing, Legal, Security, HR, as well as external relationships with outside vendors. . Additionally, this individual must have the analytical skills to review and manage costs and a process orientation directed at process efficiency for partners, users and within the department.

Meetings & Events:

Oversee key aspects of meetings & events management coordinating with the various departments to ensure that these activities are executed cost effectively and efficiently, while meeting their objectives. Specific responsibilities of this role include venue sourcing, price negotiations, contract negotiations, coordination of accommodations and transportation for internal and external customers, meals, and other elements.

Global Travel:

Manage Intuitive's corporate travel program with a focus on its impact on cost while meeting the needs of the business. Evolve Intuitive's travel program from US centric to a program. Manage all of Intuitive's travel vendors for air, lodging and other travel related elements.

What you get to do in this role:
  • Manage operations for global travel (air, hotel, and ground transportation) and meeting & events programs.
  • Work closely with the global teams to ensure consistency in employees' travel experience, while considering the need for regional differences in processes, tools and business needs.
  • Develop and manage travel reporting, reviewing and analyzing cost savings and efficiencies, travel policy exceptions and service goals. Review the current travel processes and procedures to identify and lead the implementation of areas of improvement.
  • Manage Intuitive's preferred online bookings globally, ensuring accuracy of site configuration, policy rules, and preferred supplier rates.
  • Coordinate with Finance and stakeholders to maintain and update, as appropriate, Intuitive's Global Travel policy and to manage compliance to established policies.
  • Lead and improve the training & communications to internal and external stakeholders as applicable.
  • Partner with stakeholders in managing Intuitive's Global Travel and Meetings & Events spend.
  • Partner with stakeholders to lead supplier selection activities including conducting RFx's aligned to Intuitive's policies.
  • Perform benchmarking and drive other market intelligence activities.
  • Utilize data and analysis to evaluate costs of programs and manage costs
  • Partner with stakeholders to develop strategic sourcing plans/pipeline looking ahead 1 -5 years
  • Coordinate with internal stakeholders to develop event project plans and objectives, including master timeline and budget.
  • Supplier Management: Coordinate with contracts team and sourcing as necessary, and lead contract negotiations associated with managing, program venues and suppliers including exhibit, show management, transportation, housing management, registration, promotional vendors, exposition services, security, destination management, and other third-party vendors as required. Ensure suppliers follow data privacy protocols.
  • Measure, manage and improve supplier performance against negotiated KPI's/SLA's and other metrics.
  • Implement and lead regular supplier business review meetings.
  • Build strong and productive working relationships with stakeholders and business partners.
Qualifications

To be successful in this role, we need someone who has:
  • Must have overall 10+ years of hands-on experience, in Finance or Travel management, including.
    • 5+ years' experience with Global Travel and/or Meetings & Events management
    • 5+ years' experience with Supplier Management
    • 5+ years' experience with Analysis and reporting
    • 5+ years managing outside service providers.
    • 5+ years people management
  • Ability to understand the market, technology, product portfolio, positioning and competitors to help support event strategy and tactics and to provide recommendations to the business owners.
  • Can work closely with the marketing/event teams partnering to drive policy and process improvements to manage budget, planning and sourcing opportunities.
  • Demonstrated experience and achievement in sourcing solutions.
  • Expert negotiation capabilities in Travel and Meetings & Events with a proven track record of savings.
  • Deep experience in analytics and use of data to manage costs.
  • Proven ability to drive positive change and build strong stakeholder relationships.
  • Demonstrated ability to work collaboratively across multi-functional teams.
  • Ability to both develop strategic sourcing plans and dive deep in contract details with a solid understanding of how contracts are structured.
  • Experience with supplier report cards and supplier management.
  • Self-starter who can build sourcing/procurement credibility within groups not accustomed to working with procurement.
  • Mix of experience in a Travel / Sourcing / Meetings and Events role.
  • HCP (Health Care Provider) travel and expense experience a plus.


Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

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