Operations Coordinator

1 month ago

Boston, United States Richemont Full time

At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network - giving our clients a unified experience throughout North America while enhancing our client development opportunities. To do so, we operate in an appointment recommended model, allowing us to provide clients with the best possible boutique experience, including personalized product curation, attention, and services for their creation.

Job Mission

The Operations Coordinator contributes to the overall commercial success of the boutique by upholding Maison compliance and achieving operational excellence. In a highly dynamic and collaborative environment, the Operations Coordinator is responsible for managing all aspects of the day-to-day processes, including key administrative support for transactional activities, financial compliance, logistics, inventory control, and effectively supports the implementation of policies and procedures.

Key Responsibilities

Operational excellence / compliance • Ensure proper understanding and execution of all Maison policies and procedures within the boutique; champion and influence compliance among the broader team • Coordinate efficient opening and closing procedures • Ensure proper movement of product in/out of boutique including, but not limited to shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses • Consistently demonstrate excellent care and proper product handling, and follow appropriate packing, shipping, and receiving procedures particularly for high value creations • Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective corporate teams timely and accurately • Support other transactional flows (ecommerce, etc.) to ensure efficient business operations and seamless client experience

Coordinate inventory control processes (e.g., daily/weekly/monthly counts and stock movements) to ensure a successful annual inventory • Uphold Cartier standards within the boutique environment, including but not limited to maintenance, third party vendors, tools and technology, equipment, etc. • Partner with client-facing teams to manage the boutique supply inventory including replenishment needs for sales and hospitality areas, as well as back of house; manage the order process and support Lean/5S strategies for optimal storage organization • Assist with care service responsibilities as needed (e.g., the client repair flow, execution of reports, and monthly inventory/reconciliation) • Support overall success of boutique audits; partner with management to implement and execute action plans • Participate in daily set up and break down of boutique for opening/closing as needed • Exhibit strong communication and problem-solving skills by partnering effectively with boutique management and peers • Assist with special projects as needed • Consistently reach and aim to exceed all KPIs

Maison / industry knowledge • Develop fundamental brand knowledge to convey Cartier heritage and values • Remain current on all industry news, local/global competition, and connection to community • Share and collaborate with region and network peers on operational best practices

Teamwork • Uphold the Cartier standards with the ability to project an approachable and professional image in personal appearance, manner, and demeanor • Contribute to a positive and productive boutique environment by leveraging both personal and team savoir-faire to always create a highly collaborative network both in person and via telephone • Elevate the level of operational excellence and ensure all day-to-day processes are effective and efficient (e.g., boutique organization, workflow, etc.); collaborate with management to provide ideas and solutions to client-facing teams • Be open and willing to take on transversal duties to support the broader team beyond the scope of everyday responsibilities • Demonstrate Cartier competencies and behaviors; foster transparency with colleagues and management by sharing feedback and information • Embrace and integrate diverse perspectives • Be an active member of the network Operations co

Qualifications

Education • Associate's or Bachelor's degree preferred • Additional language skills are a plus

Industry experience • Previous operations experience in luxury retail, service or hospitality industry is a plus

Technical skills / abilities • Excellent computer skills and use of technology • MS Office experience required; SAP knowledge preferred • Additional language skills are a plus

Personal skills • Must be available to work retail hours (including weekends) and travel for trainings as needed • Ability to work in a fast-paced, evolving environment • Excellent analytical, organizational, and interpersonal communication skills are required • Strong understanding of client service needs and priorities (internal and external) • Frequent moving of packages and product • Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy and precision • Collaborative approach with ability to foster a united work environment with a "can do" attitude • Intellectual curiosity and passion for learning

*This job description may not be inclusive of all assigned duties, responsibilities, or job aspects described and is subject to amendment as needed at the sole discretion of the employer

Learn more about life at Cartier

www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont

#J-18808-Ljbffr

  • Operations Coordinator

    2 weeks ago

    Boston, Massachusetts, United States National Collegiate Athletic Association Full time

    Details Posted: 31-May-24 Location: Boston, Massachusetts Type: Part-time Categories: Operations Operations - Administrative SupportSector: Collegiate SportsPreferred Education: 4 Year DegreeInternal Number: Ops Coord Softball 062024This is a part-time position (14 hours per week) in the fall and could transition to a temporary, full time hourly (no...

  • Operations Coordinator

    1 week ago

    Boston, Massachusetts, United States National Collegiate Athletic Association Full time

    Details Posted: 31-May-24 Location: Boston, Massachusetts Type: Part-time Categories: Operations Operations - Administrative SupportSector: Collegiate SportsPreferred Education: 4 Year DegreeInternal Number: Ops Coord Softball 062024This is a part-time position (14 hours per week) in the fall and could transition to a temporary, full time hourly (no...

  • Operations Coordinator

    3 weeks ago

    Boston, United States Brigham & Women's Faulkner Hospital(BWFH) Full time

    **Operations Coordinator** - (3291298) **Schedule: 24hrs** **Why YOU should be our next Operations Coordinator**: - Monday-Friday schedule - Flexibility with start/end times - Hybrid role - Great exposure to operational aspect of the hospital - Ability to support our Nurse Directors (for assigned units) - Responsible for payroll and scheduling (for...

  • Operations Coordinator, Operating Room

    1 month ago

    Boston, United States Massachusetts General Hospital Full time

    The Operating Room Coordinator serves as a communication link for the main Operating Room. Responsibilities include but are not limited to management of communications in a constantly changing, fast paced environment focused on professional and expedient customer service. This position requires the ability to prioritize and work on a daily basis with minimal...

  • Operations Coordinator, Operating Room

    1 week ago

    Boston, United States Partners Healthcare System Full time

    The Operating Room Coordinator serves as a communication link for the main Operating Room. Responsibilities include but are not limited to management of communications in a constantly changing, fast paced environment focused on professional and expedient customer service. This position requires the ability to prioritize and work on a daily basis with minimal...

  • Catering Operations Coordinator

    2 months ago

    Boston, United States Legends Attractions Full time

    **LEGENDS** **FOR ATTRACTIONS** Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction...

  • Operations Coordinator

    2 months ago

    Boston, United States Cartier Full time

    Reference Code: 100962**Operations Coordinator - Boston**: - Boston, MA, US- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Operations Coordinator

    2 weeks ago

    Boston, United States PerkinElmer Full time

    We are looking for a highly motivated Operations Coordinator to provide critical lab support as part of a PerkinElmer lab service team within a Customer account located in Cambridge, MA. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the...

  • Operations Coordinator

    1 week ago

    Boston, United States National Collegiate Athletic Association Part time

    Details Posted: 31-May-24 Location: Boston, Massachusetts Type: Part-time Categories: Operations Operations - Administrative SupportSector: Collegiate SportsPreferred Education: 4 Year DegreeInternal Number: Ops Coord Softball 062024This is a part-time position (14 hours per week) in the fall and could transition to a temporary, full time hourly (no...

  • Operations Coordinator

    2 weeks ago

    Boston, United States National Collegiate Athletic Association Part time

    Details Posted: 31-May-24 Location: Boston, Massachusetts Type: Part-time Categories: Operations Operations - Administrative SupportSector: Collegiate SportsPreferred Education: 4 Year DegreeInternal Number: Ops Coord Softball 062024This is a part-time position (14 hours per week) in the fall and could transition to a temporary, full time hourly (no...

  • Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States PerkinElmer Full time

    We are looking for a highly motivated Operations Coordinator to provide critical lab support as part of a PerkinElmer lab service team within a Customer account located in Cambridge, MA. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the...

  • Operations Coordinator

    1 week ago

    Boston, Massachusetts, United States PerkinElmer Full time

    We are looking for a highly motivated Operations Coordinator to provide critical lab support as part of a PerkinElmer lab service team within a Customer account located in Cambridge, MA. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the...

  • Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States PerkinElmer Full time

    Responsibilities Location Boston, MassachusettsUS Job ID REQ-052786 We are looking for a highly motivated Operations Coordinator to provide critical lab support as part of a PerkinElmer lab service team within a Customer account located in Cambridge, MA. The goal is to enable smooth facilitation and effective function of the working environment by providing...

  • Sales Operations Coordinator

    2 days ago

    Boston, United States Mosaic Full time

    **Sales Operations Coordinator** **Description** **Sales Operations Coordinator** **Job Overview**: **Key Responsibilities**: - Sample Ordering and Procurement: - Collaborate with sales, marketing, and product teams to understand sample requirements for different campaigns, events, and business initiatives. - Work with suppliers to ensure timely...

  • Sales Operations Coordinator

    3 days ago

    Boston, United States Catapult Sports Full time

    **SALES OPERATIONS COORDINATOR** Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help...

  • Administrative Coordinator

    1 month ago

    Boston, United States Marsh & McLennan Companies, Inc. Full time

    Marsh is seeking candidates for an Administrative Coordinator - Insurance Operations (HYBRID) position in Boston, MA What can you expect? You will provide effective administrative support of specific Wrap-Up engagements. Utilizing Marsh Wrap-Up tech Operations, Insurance, Administrative, Coordinator, Operation, Contractor, Manufacturing

  • Operations Coordinator

    2 days ago

    Boston, United States Mass General Brigham Full time

    Operations Coordinator - Hybrid-(3275982) Description Schedule: Full-time; 40hrs Why YOU should be our next Operations Coordinator: Monday-Friday schedule Flexibility with start/end times Hybrid role Great exposure to operational aspect of the hospital Ability to support our Nurse Directors (for assigned units) Responsible for payroll and...

  • Fundraising Operations Coordinator

    3 days ago

    Boston, United States CONTRIBUTOR DEVELOPMENT PARTNERSHIP Full time

    **Job Summary**: As a member of the Operations team, the Fundraising Operations Coordinator will have the opportunity to learn non-profit fundraising practices and gain experience with Customer Relationship Management (CRM) systems, while working to ensure a sustainable future for NPR and PBS public media organizations across the country. The Fundraising...

  • Sales Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Catapult Sports Full time

    SALES OPERATIONS COORDINATOROur mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and...

  • Sales Operations Coordinator

    1 week ago

    Boston, Massachusetts, United States Catapult Sports Full time

    SALES OPERATIONS COORDINATOROur mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and...