Benefit Treatment Coordinator
4 weeks ago
Job Type Full-timeDescriptionOverview of JobThe Benefit/Treatment Coordinator (BTC) main job responsibility is to clearly explain treatment options and related costs. The BTC is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients. The BTC provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on. The BTC may also be responsible for some internal accounting duties that support the practice's goals for profitability. They must be able to communicate well. In fact, the BTC be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. This guide outlines responsibilities that must be accomplished daily, weekly, and monthly. Additional responsibilities may be required, as needed.Primary Responsibilities and TasksDaily, monthly, and yearly production and collection goals achieved. Meets monthly and quarterly case acceptance and completion ratios for significant treatment.Positive patient reviews of the patient experience. No-show and cancellation percentage less than 5%. Be present during comprehensive exams to understand patient treatment needs. When necessary, be present during re-care exams to understand patient treatment needs. Ensure patients understand their treatment plan.Handle objections to proposed treatment. Present case fees and financial options to patients to facilitate the decision to say "yes." Present or co-present the treatment plan and consent.Educate patients, as necessary, regarding their dental benefits. Ensure insurance verification is completed daily. Have knowledge of dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements. Ensure patients are up to date on their financial obligations. Work unscheduled treatment follow ups.Submit, track and follow-up on pre-authorizations.Practice ManagementMaintain the consultation area in a neat, orderly, and welcoming manner. Ask satisfied patients for a referral/online testimonial.Write or call patients that made a special impact on the office thanking them for being a patient. Complete Daily checklist for your role each day. Teamwork/Cross-TrainingAll front office team members need to look for projects to stay busy during slow periods. Proactively communicate with the back office so they know any changes in the patient's financial status.Be prepared and participate in huddles by providing vital information for same day opportunity and provider daily goals.Fully utilize administrative time to prepare for the next day. Embody The Dental Whale Way in all actions and decisions. Assist in completing front desk duties, including checking in and checking out patients.Key Competencies and CharacteristicsAbility to maintain composure and professionalism when exposed to stressful situations.Knowledge of English composition, grammar, spelling, and punctuation.Ability to understand and follow written and verbal instructions and accept constructive feedback.Outstanding communication and customer service skills.Analytical thinking and problem-solving skills.Reliable and dependable.Thrives in a team-based environment.Ability to keep records and patients' personal information private.Outstanding customer relations skills to effectively handle clients from diverse backgrounds.Exceptional organizational skills. RequirementsEducation and TrainingHigh School Diploma or equivalent.Minimum one-year related experience and/or training; or equivalent of combination of education and experience.FLSA Status: Hourly, Non-Exempt.Reports to: Operations Manager.
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Benefit Treatment Coordinator
4 weeks ago
Palm Beach Gardens, United States Wave Dental Professionals Full timeAbout Advanced Dental Care Palm Beach Gardens strives to provide exemplary, personalized dental care in a friendly, relaxing environment at excellent value. Our Benefit/Treatment Coordinator is a key part of delivering this 'WOW' experience we strive for! You might be perfect for this position if you:•are looking for a dental front desk position within an...
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Dental Treatment Coordinator
3 weeks ago
Palm Beach Gardens, United States Jay L Ajmo DDS PA Full timePGA Dentistry in Palm Beach Gardens, Florida is seeking an experienced Dental Treatment Coordinator to review Dental Treatment plan options and facilitate financial arrangements with our Patients. Must have Dental Office experience.Treatment Coordinator Responsibilities:*Present dental treatment plan options to patients*Assist patients with financial...
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Dental Treatment Coordinator
1 month ago
Palm Beach Gardens, United States Jay L Ajmo DDS PA Full timeJob DescriptionJob DescriptionPGA Dentistry in Palm Beach Gardens, Florida is seeking an experienced Dental Treatment Coordinator to review Dental Treatment plan options and facilitate financial arrangements with our Patients. Must have Dental Office experience.Treatment Coordinator Responsibilities:*Present dental treatment plan options to patients*Assist...
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Dental Treatment Coordinator
3 weeks ago
Palm Beach Gardens, United States Jay L Ajmo DDS PA Full timePGA Dentistry in Palm Beach Gardens, Florida is seeking an experienced Dental Treatment Coordinator to review Dental Treatment plan options and facilitate financial arrangements with our Patients. Must have Dental Office experience.Treatment Coordinator Responsibilities:*Present dental treatment plan options to patients*Assist patients with financial...
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Dental Treatment Coordinator
3 weeks ago
Palm Beach Gardens, United States Jay L Ajmo DDS PA Full timeJob DescriptionJob DescriptionPGA Dentistry in Palm Beach Gardens, Florida is seeking an experienced Dental Treatment Coordinator to review Dental Treatment plan options and facilitate financial arrangements with our Patients. Must have Dental Office experience.Treatment Coordinator Responsibilities:*Present dental treatment plan options to patients*Assist...
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Spanish Speaking Treatment Coordinator
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West Palm Beach, United States Dope Doctors Full time $14 - $18Online Telehealth Weight Loss Clinic Treatment CoordinatorJob Title: Spanish Speaking Weight Loss Treatment Coordinator Job Type: Full-timeAbout Us:Dope Doctors is a leading online telehealth weight loss clinic dedicated to helping individuals achieve their weight loss goals through personalized, evidence-based treatment plans. We are seeking a dedicated...
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Treatment Coordinator
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North Massapequa, United States Greater Long Island Dental Full timeJoin our team at Greater Long Island Dental in Massapequa, NY as a **full-time Treatment Coordinator**! If you are looking to make a difference in the lives of others while expanding your career in the dental industry, this role is perfect for you. **WHY SHOULD YOU CONSIDER JOINING US?** With a strong emphasis on professional development and a supportive...
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Seal Beach, United States kkhalil Full time_Dental Treatment Coordinator _ A PPO dental practice Seeking a treatment coordinator with great communication skills. - Dentrix knowledge is a plus - comfortable presenting treatment plan and discussing fees with patients. - knowledge of dental procedure and codes and able to explain treatment to patients. 3 years experience. Pay: $25.00 - $30.00 per...
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Dental Treatment Coordinator
4 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionJob DescriptionJob Description:Join our dynamic dental team as a Treatment Coordinator and play a pivotal role in ensuring exceptional patient experiences and optimal treatment outcomes. We are seeking an enthusiastic and detail-oriented individual who possesses excellent communication skills and a passion for helping patients...
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Dental Treatment Coordinator
3 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionJob DescriptionJob Description:Join our dynamic dental team as a Treatment Coordinator and play a pivotal role in ensuring exceptional patient experiences and optimal treatment outcomes. We are seeking an enthusiastic and detail-oriented individual who possesses excellent communication skills and a passion for helping patients...
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Dental Treatment Coordinator
1 month ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionJob Description:Join our dynamic dental team as a Treatment Coordinator and play a pivotal role in ensuring exceptional patient experiences and optimal treatment outcomes. We are seeking an enthusiastic and detail-oriented individual who possesses excellent communication skills and a passion for helping patients achieve their...
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Dental Treatment Coordinator
4 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionOur office is looking to hire a Dental Treatment Coordinator to join our team!Compensation: Insert Pay.Schedule: Insert Hours.Our ideal Dental Treatment Coordinator feels comfortable talking about money with patients and has experience working in a dental practice.Duties for our Dental Treatment Coordinator include: Explain the...
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Dental Treatment Coordinator
3 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionOur office is looking to hire a Dental Treatment Coordinator to join our team!Compensation: Insert Pay.Schedule: Insert Hours.Our ideal Dental Treatment Coordinator feels comfortable talking about money with patients and has experience working in a dental practice.Duties for our Dental Treatment Coordinator include: Explain the...
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Dental Treatment Coordinator
1 month ago
Newport Beach, United States Jeremy Heldt DDS Full timeJob DescriptionJob DescriptionEstablished fee for service office looking for a customer service oriented treatment coordinator. Must be familiar with Dentrix and Mac, billing, pre-authorization, treatment planning, and presentations. Must have excellent phone etiquette and communicate effectively and clearly in verbal and written English. Hours: Mon - Thu...
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Dental Treatment Coordinator
3 weeks ago
Newport Beach, United States Jeremy Heldt DDS Full timeJob DescriptionJob DescriptionEstablished fee for service office looking for a customer service oriented treatment coordinator. Must be familiar with Dentrix and Mac, billing, pre-authorization, treatment planning, and presentations. Must have excellent phone etiquette and communicate effectively and clearly in verbal and written English. Hours: Mon - Thu...
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Dental Treatment Coordinator
2 weeks ago
Newport Beach, United States Jeremy Heldt DDS Full timeJob DescriptionJob DescriptionEstablished fee for service office looking for a customer service oriented treatment coordinator. Must be familiar with Dentrix and Mac, billing, pre-authorization, treatment planning, and presentations. Must have excellent phone etiquette and communicate effectively and clearly in verbal and written English. Hours: Mon - Thu 8-...
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Dental Treatment Coordinator
1 hour ago
Newport Beach, United States Jeremy Heldt DDS Full timeJob DescriptionJob DescriptionEstablished fee for service office looking for a customer service oriented treatment coordinator. Must be familiar with Dentrix and Mac, billing, pre-authorization, treatment planning, and presentations. Must have excellent phone etiquette and communicate effectively and clearly in verbal and written English. Hours: Mon - Thu...
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Dental Treatment Coordinator
4 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionTitle: Dental Treatment CoordinatorCompany: Watt Antelope Family DentistLocation: North Highlands, CAAbout Us:Watt Antelope Family Dentist is a cutting-edge dental practice dedicated to providing exceptional care and personalized treatment plans to our patients. Our team is committed to delivering a comfortable and welcoming...
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Dental Treatment Coordinator
3 weeks ago
North Highlands, United States Watt Antelope Family Dentistry Full timeJob DescriptionJob DescriptionTitle: Dental Treatment CoordinatorCompany: Watt Antelope Family DentistLocation: North Highlands, CAAbout Us:Watt Antelope Family Dentist is a cutting-edge dental practice dedicated to providing exceptional care and personalized treatment plans to our patients. Our team is committed to delivering a comfortable and welcoming...
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Treatment Coordinator
2 weeks ago
Virginia Beach, United States CareerBuilder Full timeDescription Benefits/Perks Progressive, modern and energetic offices you'll be proud to call home Expand your skills working alongside other dental specialties Eight-hour shifts, five days a week - no weekends or nights Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview Icon Dental Brands was founded to bring...
