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Night Auditor

2 months ago

Manchester Center, United States Stratton Mountain Resort Full time

Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation

POSITION SUMMARY

The Night Auditor is responsible for executing the night audit reports as well as maintaining the check-in and check-out procedures during the overnight hours. This is a Full-Time Year-Round, benefit eligible position with a pay range of $23-$25/hr.

ESSENTIAL DUTIES Monitor the phone systems (alarms, transfers, questions, wake up calls) Process check-in and check-out procedures during the overnight hours Professionally and efficiently handle guest concerns Run night audit reports Assist front desk associate with front office duties Maintain cleanly and stocked work area Communicate any issues during the overnight shift to day shift colleagues and supervisors Maintain and update Front Desk training manual as needed Attend Front Desk Lodging Meetings Follow established safety and emergency procedures

EDUCATION & EXPERIENCE REQUIREMENTS

Education: High school Diploma or equivalent preferred.

Experience: Previous customer service experience preferred.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

Must be 18 years of age or older Self-motivated Strong computer skills Excellent communication skills Ability to multitask & delegate tasks as needed Flexible work schedule

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer #J-18808-Ljbffr