IT Architect Support Specialist

3 weeks ago


Provo, United States BYU Full time

IT Architect Support Specialist needed for a Provo, UT University.

*Job Summary *

The IT Architect Support Specialist works with the CES IT Architect and the Office of Information Technology (OIT) Portfolio Architects to learn and support the design, implementation, and maintenance of IT architecture initiatives and projects. In this position, you will collaborate with cross-functional teams to gather and organize IT architecture design patterns for potential publication. You will build upon on understanding of IT infrastructure, including platform, security, network, and cloud, to help develop and maintain technical documentation, including system architecture and data flow diagrams. This position facilitates the publication of IT architectural artifacts and maintains the CES IT Architecture web portal.

In this role, you will lead the logistics of the OIT Portfolio Architecture Council including the planning and preparation for Architects Roundtable and other architect meetings. The IT Architect Support Specialist supervises the daily work of a small team of IT architecture students or interns, ensuring they can complete work successfully and overcome roadblocks. You will become a mentor through assisting students in meeting their project goals. Additionally, this position keeps track of project details and progress (project scope, schedule, resources, and budget).

*What you'll do: *

Create and maintain technical documentation and artifacts including architecture and data flows

Build and maintain architecture web sites, portals and other publications

Keep track of project details and progress

Help students meet project goals and overcome project challenges

Collaborate with cross-functional teams to help influence the direction of projects

Build presentations, diagrams and other documentation for different teams and audiences

Organize and schedule team meetings, making all necessary arrangements

*What we are looking for: *

*Education and Experience: *

Minimum Required: 2 years of IT, product/project management, or business analysis education and/or experience

*Skills, abilities, or knowledge: *

*You are not required to have experience in all areas listed below. What you don't know we can teach you. We are seeking the most qualified candidates; the more you have, the more likely you are to be selected. Compensation will be commensurate with experience and skills. *

Understanding of product and project strategy and planning

Problem management skills

Responsive to team and customer needs

Excellent listening skills, and verbal and written communication skills

Excellent interpersonal, communication and presentation skills

Ability to collaborate and build relationships with others on a team or across the unit to achieve results and synergy

Ability to formulate innovative solutions to meet business needs

Experience with programming or scripting and databases

Version control with a system such as Git and Github

Creation of diagrams and process flows

Online content creation using standard content management systems

Basic understanding of IT infrastructure concepts, including platform, security, network, and cloud technologies

Concise technical writing ability

Approximate Starting Salary: $21.50 - $27.75 hourly, depending on qualifications

Employee Class: 3/4 Time (28 hour)

Job Close Date: 05/31/2024


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