Night Auditor
1 week ago
JOB TITLE: NIGHT AUDITOR
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE
Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day's operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.
Qualifications:
- Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.
- Strong leadership skills
- Excellent oral and written communication skills
- Demonstrates planning and organizational ability
- Able to prioritize and quickly change direction as needs arise
- Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable
- Able to diagnose and repair simple computer problems
- Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.
- Skilled in math and able to operate a 10 key by touch
- Run audit reports/journals from Front Office Systems
- Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations
- Makes corrections and adjustments and handles all computer problems that might occur throughout shift
- Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries
- Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations
- Ensures all reports and back-up vouchers are complete and filed promptly and properly
- Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll
- Reviews and corrects discrepancies in the Front Desk System
- Ensures complete guest satisfaction
- Checks-in/Checks-out Guests
- Completes Guest registration process
- Must be familiar with computer systems for Guest reservation information processing
- Must verify and imprint Guest credit cards for authorization
- Must be well versed in cash handling and accurately balance house bank
- Assigns guests rooms based upon preferences and availability
- Drives the Revenue Management process
- Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
- Answers questions regarding hotel facilities and services
- Answers the telephone and books reservations
- Answers Guest inquiries for local directions/events
- Recommends local area restaurants, points of interest, or needs for transportation
- Maintains cleanliness of front desk, lobby, and back office
- Follows up promptly with Guest check-ins, complaints, and other requests
- Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
- Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
- Participates in Hotel Safety Committee
- Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
- Complete brand required training
- Duties are subject to change and additional duties may be assigned as needed
- Must have reliable source of transportation
- Flexible work schedule including weekends; position is referred to as third or late shift
- Sitting, standing, reaching, bending for extended periods of time
- Duties are subject to change and additional duties may be assigned as needed
Fulltime Employees
- Personal time after 90-days
- Insurance benefits after 90-days
- Vacation time after 1 year
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
-
Night Auditor Weekends
1 week ago
Durham, United States Marriott Hotels & Resorts Full timeComplete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vo Night Auditor, Auditor, Weekend, Audit, Accounting, Hotel
-
Night Auditor
1 week ago
Durham, United States Driftwood Hospitality Management Full timeAdvertisement Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Our...
-
Night Auditor
2 weeks ago
Durham, United States Driftwood Hospitality Management Full timeAdvertisementDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service....
-
Career Advancement as a Night Auditor
6 days ago
Durham, North Carolina, United States Hilton Garden Inn Durham Full timeJob OverviewThe Night Auditor plays a pivotal role in driving revenue growth and delivering exceptional customer experiences at the Hilton Garden Inn Durham. This overnight position demands attention to detail, excellent communication skills, and proficiency in handling guest accounts efficiently.
-
Night Auditor
6 days ago
Durham, North Carolina, United States Summit Hospitality Incorporated Full timeJob OverviewSummit Hospitality Incorporated seeks an experienced Night Auditor to join their team. As a key member of the hotel's accounting department, this individual will be responsible for ensuring accurate and timely financial reporting, maintaining high levels of customer satisfaction, and adhering to company standards.
-
Night Auditor
2 months ago
Durham, United States Candlewood Suites Durham Full timeJob Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....
-
Night Auditor
1 week ago
Durham, United States Hotel Durham LLP Full timePOSITION SUMMARY: Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. DUTIES AND RESPONSIBILITIES: Carries out responsibilities of Guest Service Agent. Greets and...
-
Night Auditor
1 week ago
Durham, United States Hilton Garden Inn Durham Full timeThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...
-
Night Auditor Weekends
1 week ago
Durham, United States Marriott International, Inc Full timeAdditional Information$16.36/hour, Overnight shiftJob Number24204674Job CategoryFinance & AccountingLocationSpringHill Suites Raleigh-Durham Airport/Research Triangle P, 920 Slater Road, Durham, North Carolina, United States, 27703VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Complete end-of-day activities...
-
Accounting Manager
6 days ago
Durham, North Carolina, United States Driftwood Hospitality Management Full timeJob SummaryWe are seeking a detail-oriented Night Auditor to join our team at Driftwood Hospitality Management. As a Night Auditor, you will play a crucial role in ensuring the accuracy and security of hotel accounting operations.
-
Night Auditor Weekends
7 days ago
Durham, United States Marriott International Inc Full timeAdditional Information$16.36/hour, Overnight shift Job Number24204674 Job CategoryFinance & Accounting LocationSpringHill Suites Raleigh-Durham Airport/Research Triangle P, 920 Slater Road, Durham, North Carolina, United States, 27703VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Complete end-of-day activities...
-
Front Office Supervisor
2 weeks ago
Durham, United States Driftwood Hospitality Management Full timeAdvertisement Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Our...
-
Front Office Supervisor
2 weeks ago
Durham, United States Driftwood Hospitality Management Full timeAdvertisementDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service....
-
Financial Controller
6 days ago
Durham, North Carolina, United States Summit Hospitality Incorporated Full timeWe are seeking a highly skilled and experienced Financial Controller to join our team at Summit Hospitality Incorporated. As a key member of our operations team, you will be responsible for managing the financial aspects of our hotel's daily operations.Job SummaryThe Financial Controller will be responsible for ensuring the accuracy and completeness of all...