ServiceNow Solution Architect

2 weeks ago

Dallas, United States Omega Hires Full time
Role - ServiceNow Solution Architect
Job Type: Contract
Location - Dallas, TX || Atlanta, GA
Job Description
  • ServiceNow Solution Architects are responsible for architecture and driving implementation, integration of the ServiceNow CSM with other modules of ServiceNow as well as with the internal and external systems.
  • This position conducts system design activities to ensure that architectural solutions meet technical and functional requirements.
  • The Solution Architect will conduct architectural analysis, evaluation, and will design systems that support and seek to solve complex business and technical problems.
Required
  • 10+ years of experience in designing complex systems integrating products like ServiceNow with Telecom Enterprise Architecture.
  • At least 5+ implementation experience of ServiceNow CSM, TSM, ITSM and UI builder
Roles and responsibilities
  • Experience in ServiceNow Architecture, CSM Platform capabilities, configuration, Integration, Transform Map, REST API Explorer, Workspace, Dashboard and UI builder
  • Experience in ServiceNow solutioning, system Integration and data security and aligning the solution across multiple Agile Release Trains and Suppliers.
  • Understanding of how to optimize the ServiceNow data model and structures, proposing and enforcing coding standards and convention across the development teams.
  • Lead the development and customization of ServiceNow applications, modules, and workflows, in collaboration with Senior developers and other dependent roles.
  • Ensure that architectural solutions meet technical and functional requirements
  • Review existing system architecture and recommend improvements
  • Participate in engineering reviews to determine any ambiguities
  • Investigate and scope change requests to determine the scale of work to be done and estimate the timeframe and input required
  • Conduct architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems
  • Enable and ensure that system architecture is delivered in the form of robust and scalable solutions to business problems and needs
  • Specify the solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems
  • Implement architectural governance, standards, metrics for measuring, monitoring and improving architecture
  • Should have experience in Performance Analysis and Health Check.
  • Ensure team members understand system architectural implications of requirements
Knowledge, skills and attributes:
  • Strong communication and organizational skills
  • Ability to effectively deal with stakeholders in challenging situations.
  • Ability to navigate through complexity and ambiguity
  • Strong understanding of system architecture, design, and delivery of ServiceNow Platform
  • Understanding of regulatory requirements and organizational standards including security
  • Knowledge of the system design life cycle models
  • Ability to design systems compatible with cloud computing architectures and selection of components
  • Ability to design and select system components
  • Planning and decision-making skills
  • Good verbal and written communication skills
  • Ability to use a variety of design tools
  • Ability to problem-solve and apply critical thinking

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