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Associate Center Director

3 months ago

Pewaukee, United States Suvida Healthcare Full time

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors. Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice Will you join us

Suvidanos , to help achieve our Higher Purpose? What Makes Us Unique We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve. How We Work Our Culture & Core Beliefs Earn Trust Building Relationships Creating Joy Doing Right Improving Every Day Moving Forward What You’ll Do

Position Summary Center Directors are important spirited leaders at

Suvida

Healthcare that

bring

joy to every patient, patient family, and employee interaction.

Center Directors will be responsible for clinic operations in and around their clinics, you will be the owner of the success of your clinic.

Center Directors are expected to lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, and

generally ensure

that clinic operations run smoothly and

timely

daily. Essential responsibilities consist of but not all inclusive: Responsibilities Incorporates culturally and socially

appropriate concepts

within

Suvida

Healthcare’s Lifestyle Medicine Programs Supervising,

coaching

and mentoring a multi-disciplinary team of 15+ Leading the execution of in-clinic operational initiatives Problem-solving employee and patient problems in the moment Ensuring our patients are always delighted with the level of care they

receive Ensuring our scheduling and billing processes are executed

efficiently Overseeing our clinical and community areas Advocating for your clinic, team, and patients Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners Supporting and contributing to on-the-ground marketing initiatives Generally ensuring clinic operations are running smoothly

daily Directs the design, implementation, and evaluation of

Suvida

Healthcare Clinics Oversight of the clinic’s specialty provider network Ensure

appropriate programs

and activities are provided to meet patient needs and state and federal

requirements Support growth of other Texas clinics to help stand up and drive

performance Ensure clinic and operational programs and activities are adapted to meet changing needs of

patients Coordinates recruitment,

selection

, and training of operational and clinical support staff. Schedules and assigns staff effectively, and continuously evaluates staff assignments to ensure quality care and program delivery to meet patient and clinical

needs Assists

clinical and operational leadership in budgeting needs to ensure effective

utilization

of resources. Serves as a source of expert knowledge for

Suvida

Healthcare’s clinical operations and provides support and education to the leadership. Maintains and monitors

utilization

of resources, physical space, equipment, department protocols, equipment, standards, policies, and

practices Develops, implements, and

monitors

performance improvement plans to ensure compliance and address performance improvement

opportunities Other duties as

assigned What You’ll Bring Knowledge, Skills, and Abilities 10+ years’ experience in healthcare or

similar field 10+ years of management experience Experience in designing, implementing, and evaluating large scale healthcare centers/

clinics Experience in Value-based care operations Well versed in clinic unit economics Experience in value-based care reimbursement methodologies and value-based care

contracting Strong leadership skills and strong influencing skills Incredible level of organization and detail orientation Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and external

customers Experience

maintaining

operations according to an established

budget P&L ownership Experience with growing a business, interacting with external

stakeholders Passionate about culturally sensitive care, results driven individual and team

player Education, Experience, Licensure, or Certification Requirements Bachelor’s

Degree in Healthcare

or related field Master

’s Degree

preferred Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type

with

regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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