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Veterinary Client Service Representative
3 months ago
Veterinary Client Service Representative - Full Time, 2nd Shift MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership, and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. We are looking for: Veterinary Client Service Representative (3x12-hour shifts per week) Our Client Services Representatives are the first team our clients meet when they walk through the door, providing support while waiting in the lobby and expertly answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. What you’ll do: Greet and check-in clients Answer telephones and transfer calls Escort clients and their pets to exam rooms Manage medical records, charts, reports, and correspondence Discuss payment options and process payments Maintain a neat and clean lobby Who you are: Ability to remain composed in stressful and emotional situations Excellent verbal and written communication skills Excellent client service skills and phone etiquette Attention to detail, self-motivated, and the ability to work successfully as part of a team and autonomously Sense of urgency within a fast-paced environment Some flexibility with work hours and able to work additional hours when necessary Critical thinking skills and ability to anticipate needs inter & intra-departmentally General computer competency required including Microsoft Word and Excel Previous experience in a veterinary setting (preferred) Perks and Benefits include: Vision and Dental HSA, FSA, and Independent Care Spending 401k with Employer Match Shift Differentials and On-call Pay Employee Pet Discounts and Pet Insurance Elective Short-Term Disability, Life and Accident Insurance, and company paid Long Term Disability Continuing Education Opportunities and Assistance Program Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. #J-18808-Ljbffr
