Patient Engagement Coordinator

2 months ago

Georgetown, United States Pain Specialist of America LLC Full time

Job Type

Full-time

Description

Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 11+ locations, two ASCs, and one CLIA-certified laboratory located in New Braunfels. PSA is growing rapidly. We are looking for competent, talented professionals who can support the business and help it achieve its strategic objectives.

The Patient Engagement Coordinator must have experience in the medical field and posses strong customer service and communication skills.

Detailed Responsibilities:

  • Resolve patient requests in one call to maximize the patient's experience.
  • Assist patients with access and navigating patient portal along with appointment requests.
  • Utilize multi-line phone system with potential high call volumes.
  • Ability to stay calm and de-escalate patients.
  • Stay abreast of general insurance updates, company providers, services and policies
  • Meet data-driven benchmarks and metrics provided to ensure an excellent patient experience.
Working Conditions: This job operates in a fast-paced professional medical office environment and is not a remote position.

Work Address:

3201 South Austin Avenue

Suite 265

Georgetown, TX 78626

Work Schedule:

Monday - Friday

8am - 5pm

Benefits:
  • Medical, Dental, Vision Insurance
  • 401k w/company match contribution
  • Paid Time Off
  • Short & Long-Term Disability
  • HSA (w/company contribution), FSA
  • Life Insurance (company paid + voluntary options)
  • 11 Paid Holidays for the Year 2024
  • Employee Assistance Programs
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
  • Level of Supervision & Essential Job Functions
  • The above responsibilities follow clearly defined instructions. Instructions, once established and defined, normally allow the job to be completed without direct and/or frequent supervision.
  • The above statements are intended to describe the general nature and level of work formed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
  • A qualified person with a disability may request a modification or adjustment to the work environment (a reasonable accommodation) which the company will attempt to provide, unless undue hardship will occur.
Requirements

Education and Experience/Technical Skills
  • High school diploma or equivalent
  • Minimum of 1-year work experience in a medical practice; experience with pain management, neurology, or orthopedics (Highly Preferred)
  • High-volume call center experience (Highly Preferred)
  • Medical Call Center experience (Highly Preferred)
  • Strong computer and EMR skills
  • Proficient in MS Word, Excel, PowerPoint, and Outlook
  • Must be organized and detail-oriented
  • Must possess excellent written and verbal communication skills; writing sample to be completed at interview
  • Must be able to multitask in a fast-paced environment and meet deadlines
  • Knowledge of healthcare insurance terminology.

  • Patient Care Coordinator

    3 days ago

    Georgetown, South Carolina, United States Tidelands Health Full time

    Job Title:Patient Care CoordinatorAbout the Role:We are seeking a skilled Patient Care Coordinator to join our team at Tidelands Health. This is an excellent opportunity for someone who is passionate about delivering high-quality patient care and is looking to advance their career in the healthcare industry.Job Summary:The Patient Care Coordinator will be...

  • Patient Care Coordinator

    2 weeks ago

    Georgetown, South Carolina, United States Tidelands Health Full time

    Job SummaryTidelands Health is seeking a highly skilled Registered Nurse to join our team as a Patient Care Coordinator. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and coordination services.About the RoleIn this role, you will work closely with patients, families, physicians, and other healthcare...

  • Healthcare Professional

    2 weeks ago

    Georgetown, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a skilled Physician Assistant or Nurse Practitioner to join our team at Tidelands Health. This is an exciting opportunity for a motivated and compassionate healthcare professional to make a meaningful difference in the lives of our patients.About the RoleThe successful candidate will work under the supervision of a physician,...

  • Clinical Nurse Specialist

    2 weeks ago

    Georgetown, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team as a Clinical Nurse Specialist - Patient Care Coordinator at Tidelands Health.

  • Medical Surgical Clinical Nurse Coordinator

    3 weeks ago

    Georgetown, TX, United States St. David's Georgetown Hospital Full time

    About the RoleJob Summary and Key ResponsibilitiesThe Clinical Nurse Coordinator (CNC) plays a vital role at St. David's Georgetown Hospital, ensuring high-quality patient-centered care and coordination of all functions in the unit/department during designated shifts.Main responsibilities include:Admission and Discharge Processes: Assist with efficient...

  • Patient Care Coordinator

    2 weeks ago

    Georgetown, Texas, United States ATI Physical Therapy Full time

    About UsATI Physical Therapy is the largest outpatient orthopedic physical therapy company under one brand, with over 900 locations across 24 states. Our goal is to provide a friendly atmosphere while maintaining innovative, vibrant, and team-based culture.Compensation PackageYou will enjoy a competitive compensation package, including:Customizable benefits:...

  • Patient Care Coordinator

    2 weeks ago

    Georgetown, South Carolina, United States Tidelands Health Full time

    Job OverviewTidelands Health seeks a skilled Registered Nurse to provide high-quality patient care in our acute care critical care setting. The successful candidate will possess strong nursing skills, excellent communication abilities, and a passion for delivering exceptional patient outcomes.

  • Patient Services Coordinator

    2 weeks ago

    Georgetown, Delaware, United States La Red Health Center Inc Full time

    Job SummaryThe Patient Services Representative will serve as a vital member of the Mobile Health Unit team, providing exceptional patient care services at various locations across Sussex County, Delaware.This role involves performing secretarial duties in support of the Mobile Medical Health Unit, relieving medical professionals of clerical and...

  • Medical Surgical Clinical Nurse Coordinator: Delivering High-Quality Patient Care

    3 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Join a World-Class Healthcare TeamSt. David's Georgetown Hospital, part of the nation's leading provider of healthcare services, HCA Healthcare, is seeking an experienced Clinical Nurse Coordinator (CNC) to join our team in the Medical Surgical department.We offer a competitive salary range of $$93,456 - $123,509 per year, based on experience and...

  • Medical Surgical Clinical Nurse Coordinator Specialist

    2 weeks ago

    Georgetown, Texas, United States St. David's Georgetown Hospital Full time

    We are seeking a skilled Medical Surgical Clinical Nurse Coordinator to join our team at St. David's Georgetown Hospital, part of the nation's leading provider of healthcare services, HCA Healthcare.Job SummaryThe Clinical Nurse Coordinator ensures and delivers high-quality patient-centered care and coordination of all functions in the unit/department during...

  • Nurse Coordinator

    1 week ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Company OverviewAt St. David's Georgetown Hospital, we prioritize delivering exceptional patient care and supporting our staff in their roles.We offer a comprehensive rewards package to support the health, well-being, and career development of our colleagues. This includes:Comprehensive medical coverage with many common services at no cost or low copayDental...

  • Patient Services Representative

    2 months ago

    Georgetown, United States Tidelands Health Full time

    Employee Type:RegularWork Shift:Day - 8 hour shift (United States of America)Join Team Tidelands and help people live better lives through better health!The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete...

  • ICU Clinical Nurse Coordinator

    1 week ago

    Georgetown, United States SimplyApply Full time

    Description Introduction Are you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career. Benefits St. David's Georgetown Hospital, offers a total rewards...

  • ICU Clinical Nurse Coordinator

    7 days ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career.BenefitsSt. David's Georgetown Hospital, offers a total rewards...

  • ICU Clinical Nurse Coordinator

    2 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career.BenefitsSt. David's Georgetown Hospital, offers a total rewards...

  • ICU Clinical Nurse Coordinator

    2 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career.BenefitsSt. David's Georgetown Hospital, offers a total rewards...

  • ICU Clinical Nurse Coordinator

    2 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Job DescriptionDescription IntroductionAre you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career.BenefitsSt. David's Georgetown Hospital,...

  • ICU Clinical Nurse Coordinator

    2 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At St. David's Georgetown Hospital we support our colleagues in their positions. Join our Team as a(an) ICU Clinical Nurse Coordinator and access programs to assist with every stage of your career.BenefitsSt. David's Georgetown Hospital, offers a total rewards...

  • Patient Services Representative

    2 months ago

    Georgetown, United States Tidelands Health Full time

    Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete...

  • Medical Surgical Clinical Nurse Coordinator

    3 weeks ago

    Georgetown, United States St. David's Georgetown Hospital Full time

    Description Introduction Do you have the career opportunities as a(an) Medical Surgical Clinical Nurse Coordinator you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join St. David's Georgetown Hospital which is a part of the...