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Client Care Specialist

2 months ago

Mt Vernon, United States Full Speed Plumbing Full time

Full Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Client Care Specialist - Plumbing Services to tend to our customer service needs. This position has the potential to move to full-time with hours of M-F, 7 am - 7 pm. Are you an experienced and outgoing customer service professional with a can-do attitude who is looking for a career and not just a job? Do you want to be part of a high performance team? Would you like to work for an established but growing local company in an essential industry? If so, keep readingThis CSR position starts at a competitive hourly wage of $16.50 - $19.00, plus benefits and weekly performance bonuses You would also enjoy our big Christmas party and family-centered work environment. If this sounds like the right opportunity for you to make an impact with your exceptional skills, apply todayABOUT FULL SPEED PLUMBINGFull Speed Plumbing is a family-owned business that has been in town for many years. The faces have changed through the years, but the genuine care that our company and team have for the people of our community has remained. Our goal is to form lasting relationships with every client as we would our neighbors in addition to delivering high-quality services and workJust as our clients are part of our family, our employees are too. We provide a stable, family-oriented work environment alongside excellent pay and a benefits package Come join our awesome teamA DAY IN THE LIFE OF A CLIENT CARE SPECIALIST / CSR IN PLUMBING SERVICESIn this vital role, you are the detail person We cannot provide our clients with the very best in plumbing services without you being attentive to details and keeping our office running smoothly. And, your friendly customer service whether in person or over the phone makes our clients happy to do business with us. You are a people person who is also good at establishing procedures and processes to keep everything flowing and organized.You perform a variety of day-to-day administrative tasks such as answering phones, scheduling appointments, and resolving issues for customers. But, really, it's not what you do, but how you do it. You are proactiveseeing what needs to be done and doing it. You enjoy your job as you are never bored and get great satisfaction out of keeping everything in orderWHAT WE NEED FROM YOU AS A CLIENT CARE SPECIALISTCustomer service experience, preferably in an office environmentExcellent organizational skillsStrong social skills including, empathy and kindnessStrong computer and phone skillsCan you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this plumbing services CSR position Apply nowLocation: 98273