Client Service Coordinator

1 month ago

Wake Forest, United States Banfield Full time

S UMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.

THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership, Customer Focus, Peer Relationships, Integrity & Trust, Action Oriented, Strong Communication Skills, Client Service Skills, Priority Setting, Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply

  • Private Duty Nurse LPN

    3 weeks ago

    Wake Forest, United States HealthEcareers - Client Full time

    Aveanna Private Duty Nurse – LPN Aveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Order Fulfillment Coordinator

    1 month ago

    Wake Forest, North Carolina, United States LJ Global Full time

    Job OverviewAt LJ Global, we're seeking a highly organized and detail-oriented individual to fill the role of Order Fulfillment Specialist. This position plays a critical role in ensuring customer satisfaction by accurately processing, packaging, and shipping orders in a timely manner.Key Responsibilities:Accurately process customer orders using our order...

  • Client Services Associate

    3 weeks ago

    Lake Forest, United States Mowery & Schoenfeld Full time

    Are you a proven detail oriented administrative professional with strong organizational skills? Do you enjoy the fast-paced environment of wealth management and financial services? M&S Wealth Management is seeking a driven and flexible administrative professional who is looking to use their excellent service and support skills in a fast-growing team. This...

  • Tax Manager

    4 weeks ago

    Wake Forest, North Carolina, United States Care Dynamics, LLC Full time

    Job OverviewWe are seeking a skilled Tax Manager to join our team at Care Dynamics, LLC. As a Tax Manager, you will play a vital role in client service, team member development, specialty expertise, and business development.Key Responsibilities:Provide exceptional service to clients in accordance with firm standardsDemonstrate technical competence in Income...

  • Client Services Associate

    4 weeks ago

    Lake Forest, United States Mowery & Schoenfeld Full time

    Are you a proven detail oriented administrative professional with strong organizational skills? Do you enjoy the fast-paced environment of wealth management and financial services? M&S Wealth Management is seeking a driven and flexible administrative professional who is looking to use their excellent service and support skills in a fast-growing team. This...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, United States Caliber Collision Centers Full time

    Service Center Wake Forest JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Service Coordinator

    2 weeks ago

    Lake Forest, United States Quinn CO Full time

    Quinn Company, your local Caterpillar store, is hiring aService Coordinator in Foothill Ranch, California. Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines. As a Caterpillar Dealership,...

  • Administrative Assistant

    1 week ago

    Wake Forest, United States Carriage Services Full time

    Administrative Assistant At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to...

  • Medical Care Coordinator

    4 weeks ago

    Wake Forest, North Carolina, United States Eventus WholeHealth Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Eventus WholeHealth. In this role, you will play a vital part in providing exceptional patient care and supporting our clinical providers in delivering high-quality services.Key Responsibilities:Ensure clinical providers are able to focus on patient care by...

  • Front Desk Receptionist

    2 weeks ago

    Wake Forest, United States Battle House Laser Tag Full time

    Description Are you passionate about assisting others and thrive on bringing joy to people's faces? Then you may be the perfect fit for our team's receptionist position in Wake Forest, NC! As the first point of contact for our business, you will handle tasks such as answering phone calls, scheduling meetings, making travel arrangements, managing mail and...

  • Private Duty Nurse RN

    2 weeks ago

    Wake Forest, United States Aveanna Healthcare LLC Full time

    Aveanna Private Duty Nurse - RN Aveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Associate Financial Advisor

    2 hours ago

    Wake Forest, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • School Case Aveanna Private Duty Nurse LPN

    1 month ago

    Wake Forest, United States Aveanna Healthcare LLC Full time

    LPN School Case Aveanna Healthcare is proud to assist our patients reach new milestones, improve health conditions, and gain confidence and independence in their lives. We match all our nurses to their patients based on skill, age, health condition, and acuity level. We currently have a contract in place to provide continuous care to a medically fragile...

  • Private Duty Nurse LPN

    4 weeks ago

    Wake Forest, United States Aveanna Healthcare Full time

    Aveanna Private Duty Nurse – LPN Aveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Private Duty Nurse LPN

    2 months ago

    Wake Forest, United States Aveanna Healthcare Full time

    Aveanna Private Duty Nurse – LPNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Private Duty Nurse LPN

    2 months ago

    Wake Forest, United States Aveanna Healthcare Full time

    Aveanna Private Duty Nurse – LPNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Private Duty Nurse LPN

    4 weeks ago

    Wake Forest, United States Aveanna Healthcare Full time

    Aveanna Private Duty Nurse – LPNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...

  • Private Duty Nurse LPN

    2 months ago

    Wake Forest, United States Aveanna Healthcare Full time

    Job DescriptionJob DescriptionAveanna Private Duty Nurse – LPNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive...

  • Commercial Product Manager III- Oracle Flexcube

    4 weeks ago

    Wake Forest, United States First Citizens Bank Full time

    Overview: The Liquidity Solutions Commercial Product Manager III will play an important role in modernizing the core deposit infrastructure at the bank, will help launch new features and capabilities, support on-going maintenance and enhancements, and support business readiness of new launches. The successful candidate will be responsible for executing the...

  • Private Duty Nurse LPN

    3 months ago

    Wake Forest, United States Aveanna Healthcare Full time

    Aveanna Private Duty Nurse – LPNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...