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HRIS Business Systems Specialist

2 months ago

Des Moines, United States UnityPoint Health Full time
Overview

The primary focus of this position is the support and maintenance of HR Technology Systems. This individual serves
as a general point-of-contact for all HR functional areas in providing Tier 1 support. This position is responsible for
ensuring data integrity in the performance of scheduled tasks, maintenance and audits in the system. This position also
provides support on HR system upgrades, patches, testing and other technical projects and process improvements as
assigned.

Responsibilities


Production Support

* Research and resolve Tier 1 HR system problems, recommends solutions or alternate methods to
meet requirements.

* Support troubleshooting of Tier 2 business problems to determine root cause and assists in any
necessary clean up or system/data changes needed to resolve the problem.

* Provide daily support for HR systems including, but not limited to, processing UPH and employee
record changes, performing scheduled activities, monitor daily jobs to ensure successful
completion, and complete regular audits.

* Identify organizational performance improvement opportunities

* Document system and business processes for business and technical audiences with clarity,
completeness and specificity by using appropriate medium and visual modeling tools.

* Effectively updates documentation as a result of process changes and enhancements to support
end-users.

* Write, maintain and support a variety of reports, dashboards or queries utilizing appropriate
reporting tools to support team and customer needs.

* Help maintain data integrity in systems by running queries and analyzing data.

* Develops new reports as needed when complexity of pulling data requires a more advanced
skillset or security access.

* Review and provide input into user procedures, guidelines and documentation.

* Support users on new processes/functionality post training.

* Contributes to organizational learning by leading, mentoring and coaching others.

System Maintenance

* Engaged in calling attention to downstream impacts of system changes as a result of upgrades
and patches and partners with other HRIS team members in preparing for these changes.

* Maintain HR system tables.

* Follow testing processes as defined and completes timely documentation of testing results.
Project and Enhancements

* Contribute to the research, business analysis and business requirements definition/specifications
for medium or large initiatives under the guidance of the HRIS Business Systems Analyst

* Portray a proactive approach to work, calling attention to any practices that may result in
downstream issues.

* Support the identification of critical success factors and measures reflecting the impacts of an
initiative.

* Participate and provide input into process/customer service improvements, innovative solutions,
policy changes and/or major variations from established policy.

* Support the development and execution of system build, creation and execution of test plans, and
analysis of outputs.

* Maintain awareness of current trends in HRMS with a focus on product and service development,
delivery and support, and applying key technologies. Examine trends in information systems
training, materials and techniques. Through classes, reading, CBTs or other mechanisms,
continuously increase HR, Business Analysis and HR technology application/tools knowledge.
Participate in user group meetings/conferences.

Qualifications


Education: Bachelor's degree in computer science or
related field or equivalent work experience.


Experience:

* 1 to 3 years of related work experience
in HRIS or Business/System Analysis or Support


License(s)/Certification(s):

Valid driver's license when driving any
vehicle for work-related reasons.


Knowledge/Skills/Abilities:

* General understanding of system and
data support processes

* Thorough knowledge of MS Excel and
Word. Experience with an HRMS such
as PeopleSoft, Lawson or ADP
preferred.

* Experience with report writing tools
preferred.

* Effective organizational and
interpersonal skills including written
and verbal communication skills.

* Previous exposure to system-related
projects preferred.

* Ability to think, prepare and act
objectively and analytically.

* Ability to interpret, analyze, evaluate
and present data in an effective and
understandable format.

* Ability to deal with people effectively
and respond professionally in all
situations.

* Ability to perform multiple concurrent
tasks subject to frequent change.

* Ability to understand and deal
effectively with problems and
opportunities.

  • Area of Interest: Business Professionals;
  • FTE/Hours per pay period: 1.0;
  • Department: HR Shared Services;
  • Shift: Weekdays;
  • Job ID: 153666;