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Strategic Account Manager

4 months ago

Woodstock, United States Charter Manufacturing Company, Inc. Full time
Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family

Charter Manufacturing is searching for a highly motivated Strategic Account Manager to join our team. You'll leverage your deep understanding of the metals industry to develop and execute strategic plans that drive growth for our key OEM accounts.

This is your chance to:
  • Collaborate with internal teams to create winning sales strategies for Charter Aarrowcast and Dura-Bar products.
  • Build strong relationships with key decision-makers within metals companies.
  • Utilize your technical expertise to identify customer needs and propose innovative solutions specific to the metals industry.
We offer a dynamic and rewarding work environment with the opportunity to make a real impact. Apply today Join Charter Manufacturing and forge a successful career in the ever-evolving world of metals

What You'll Do

Drive Strategy & Growth:
  • Collaborate with commercial teams to develop & execute strategic plans for key accounts.
  • Analyze markets & assess opportunities to develop strategic account strategies for growth.
  • Identify opportunities for strategic partnerships to expand Charter Cast's portfolio.
  • Direct regular reviews of markets and accounts to identify trends and growth opportunities.
Focus on Customer Relationship Management:
  • Develop deep relationships with assigned strategic accounts at all levels.
  • Be the primary point of contact (POC) for assigned accounts, representing Charter and acting as the customer's voice internally.
  • Develop new business with target and strategic accounts through solution selling of product lines & maintain existing business through consultative selling
  • Manage customer communications regarding product specifications, quality, delivery, etc.
Deliver on Sales & Revenue Optimization:
  • Develop, evaluate, and implement pricing models and strategies to optimize revenue, market share, and profits.
  • Support Inside Sales and Customer Service to deliver a superior customer experience.
Lead Market Awareness & Advocacy:
  • Monitor competitive activity and identify key customers' needs.
  • Represent Charter at industry association meetings.
What You'll Need to Have
  • Bachelor's in Business/Marketing or equivalent
  • 5+ years' experience in metals industry (sales, marketing, or engineering)
  • Strong problem-solving, communication, and interpersonal skills
  • Proven track record in new business development through engineered solutions
  • Ability to meet deadlines, work independently under pressure, and learn quickly
  • Basic Microsoft Products proficiency
Preferred Experience
  • MBA or equivalent & strategic account planning experience
  • Consultative selling to engineering/manufacturing/purchasing in agriculture, automotive or industrial sectors
  • Self-starting proficiency in advanced Microsoft & Salesforce CRM


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