Customer Service Representative Commercial Lines Glasgow KY
4 weeks ago
The Customer Service Representative is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity. #J-18808-Ljbffr
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Customer Service Representative
4 days ago
Louisville, Kentucky, United States Louisville, KY Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Keystone Restorations & Builders, Inc. in Louisville, KY.Key Responsibilities:Greet customers and provide a welcoming experienceRespond to customer inquiries and resolve issues in a timely and professional mannerAssist customers in preparing...
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Customer Service at Louisville, KY
5 months ago
Louisville, United States Louisville, KY Full timeJob DescriptionJob DescriptionKeystone Restorations & Builders, Inc. in Louisville, KY is looking for one customer service to join our team. Our ideal candidate is attentive, motivated, and reliable.ResponsibilitiesGreet customers and make them feel at homeAnswer any questions the customers may haveAssist Customers in preparing their ordersClean work area as...
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Louisville, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Louisville, KY)** **Department:** Ops-Hourly **Location:** Louisville, KY **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)**** If you...
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Customer Service Representative
2 months ago
Louisville, United States Big I Kentucky Corporate Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offTraining & development The Customer Service Representative is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers,...
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Customer Service Representative
3 months ago
Louisville, United States Consumer Cellular Full time**Customer Service Representative** Location **Louisville, KY** Job Code **1438** # of Openings **70** **Customer Advocate** - You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 30 calls...
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Cashier at Louisville, KY
5 months ago
Louisville, United States Louisville, KY Full timeJob DescriptionJob DescriptionKeystone Restorations & Builders, Inc. in Louisville, KY is looking for one cashier to join our team. Our ideal candidate is attentive, ambitious, and hard-working.ResponsibilitiesGreet customers entering and leaving the businessMaintain a clean and tidy work areaAccurately process all cash and credit paymentsProvide exceptional...
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Louisville, United States Pizza Hut Shop Full time9160 Taylorsville Rd **Louisville, KY 40299** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve...
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Louisville, United States Pizza Hut Shop Full time5368 Dixie Hwy **Louisville, KY 40216** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's...
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Louisville, United States Pizza Hut Shop Full time8131 Bardstown Rd **Louisville, KY 40291** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's...
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Louisville, United States Pizza Hut Shop Full time3601 Buechel By-Pass **Louisville, KY 40218** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve...
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Louisville, United States Pizza Hut Shop Full time4211 Shelbyville Rd **Louisville, KY 40207** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve...
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Louisville, United States Pizza Hut Shop Full time12525 Shelbyville Rd **Middletown, KY 40243** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve...
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Louisville, United States Pizza Hut Shop Full time3803 7th St **Louisville, KY 40216** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's...
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Louisville, United States Pizza Hut Shop Full time2508 Preston Hwy **Louisville, KY 40217** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's...
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Louisville, United States Pizza Hut Shop Full time3610 Springhurst Blvd **Louisville, KY 40241** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve...
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Commercial Lines Account Manager
3 days ago
Louisville, United States Insuramax Full timeAbout UsInsuramax is the 3rd largest privately held insurance agency located in Louisville, KY. The agency, founded in 1970 by Marvin Smith, has evolved into one of Louisville’s largest insurance agencies and now insures commercial business on a national scope in both Property/Casualty and Employee Benefits. In 2010, Insuramax affiliated with The Keystone...
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Commercial Lines Account Manager
1 day ago
Louisville, United States Insuramax Full timeAbout UsInsuramax is the 3rd largest privately held insurance agency located in Louisville, KY. The agency, founded in 1970 by Marvin Smith, has evolved into one of Louisville’s largest insurance agencies and now insures commercial business on a national scope in both Property/Casualty and Employee Benefits. In 2010, Insuramax affiliated with The Keystone...
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Receptionist at Louisville, KY
5 months ago
Louisville, United States Louisville, KY Full timeJob DescriptionJob DescriptionKeystone Restorations & Builders, Inc. in Louisville, KY is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable.ResponsibilitiesGreet and welcome guests in a friendly and professional mannerAnswer and screen phone callsOrganize and schedule meetings as neededMaintaining office...
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CUSTOMER CARE REPRESENTATIVE
3 months ago
Louisville, United States Stock Yards Bank & Trust Full time** CUSTOMER CARE REPRESENTATIVE (Call Center) - Louisville, KY , Paris, KY, or Florence, KY** **Job Category****:** DEPOSIT OPERATIONS **Requisition Number****:** CUSTO003569 Showing 1 location **Job Details** **Description** Stock Yards Bank and Trust Company is a wholly owned subsidiary of Stock Yards Bancorp, Inc. (NASDAQ; SYBT), with company assets...
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Customer Service Representative
3 months ago
Louisville, United States WSP Full timeThis Opportunity WSP is seeking a full-time Customer Service Representative in the Louisville, KY area. The Call Center Customer Service Representative (CSR) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, inbound call customer service, walkup customer service and inbound mail response....
