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Financial Aid Advisor

3 months ago

Houston, United States Universal Technical Institute Full time
Financial Aid Advisor Job Locations US-TX-Houston ID 2024-6120 Type Regular Employee Overview

Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor, you'll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you're detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you

What We Offer:

  • $21 - $23 per hour
  • Paid Training
  • FREE Tuition for you AND your Immediate Family
  • Medical/Dental/Vision/Life Ins/STD & LTD Ins
  • 401K, Paid Holidays, Paid Time Off

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry-leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy

Responsibilities
  • Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
  • Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
  • Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
  • Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
  • Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Qualifications

Education / Experience

  • High School Diploma or GED required; some college coursework preferred
  • 3 years in customer service or sales; 2 years in Financial Aid preferred

Skills

  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with computer applications (Word, Excel, SharePoint)