PT Customer Lead

2 months ago

Morrisville, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 392216_external_USA-NC-Morrisville
Address: USA-NC-Morrisville-2121 Tw Alexander Dr
Store Code: Store 02646 Front End (7235836)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Service Associate

    2 days ago

    Morrisville, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Service Associate will provide exceptional customer service and support to our customers in a fast-paced retail environment. This role is responsible for bagging items at checkout, restocking returns, retrieving carts from the parking lot, vacuuming the front-end, restocking coolers, and collecting trash.Key ResponsibilitiesProvide...

  • PT Service Associate

    1 week ago

    Morrisville, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Service Associate is responsible for providing exceptional customer service and supporting the store team in maintaining a clean and organized store environment. This role involves bagging items at checkout, restocking returns, retrieving carts from the parking lot, and performing housekeeping duties. The ideal candidate will be able to...

  • Customer Service Crewmember

    1 month ago

    Morrisville, United States Avelo Airlines, Inc. Full time

    Job Type Part-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of...

  • PT Customer Service Leader

    2 days ago

    Morrisville, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 401977_external_USA-NC-Morrisville Address: USA-NC-Morrisville-2121 Tw Alexander Dr Store Code: Store 02646 Front End (7235836) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Customer Service Team Lead

    2 months ago

    Morrisville, Vermont, United States The Golub Corporation - Price Chopper Supermarkets Full time

    Job Summary: We are seeking a dedicated and professional Customer Service Team Lead to join our team at The Golub Corporation - Price Chopper Supermarkets. As a key member of our office team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Project a...

  • PT Service Associate

    1 week ago

    Morrisville, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Service Associate is responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. This role involves bagging items at checkout, restocking shelves, and maintaining a clean and organized store environment.Key Responsibilities* Bag items at checkout and put bags into carts* Restock...

  • PT Customer Service Leader

    1 month ago

    Morrisville, United States Hannaford Supermarkets Full time

    Address: USA-VT-Morrisville-80 Fairground Plaza Store Code: Store 08162 Customer Service (7241810) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not...

  • Customer Insights Manager, Advertising and Campaign Lead

    2 weeks ago

    Morrisville, United States Lenovo Full time

    Job Title:Customer Insights Manager, Advertising and CampaignJob Summary:The Customer Insights Manager, Advertising and Campaign will lead the development of actionable insights to inform marketing strategies and drive business growth. This role will focus on ad testing and campaign effectiveness measurement, leveraging both quantitative and qualitative...

  • Travel Physical Therapist

    3 weeks ago

    Morrisville, United States GO Healthcare Staffing Inc Full time

    Our client in Morrisville PA has a 8HR DAY travel position for an Therapist traveler with current Physical Therapy - PT experience. The ideal candidate must have at least 2 years of experience, with active Therapist license and BLS and/or ACLS (if required) certified by the American Heart Association What makes Go Healthcare Staffing Different? ...

  • Customer Insights Manager, Advertising and Campaign Lead

    3 days ago

    Morrisville, North Carolina, United States Lenovo Full time

    Lenovo is seeking a highly skilled Customer Insights Manager to join our team in Morrisville, NC. As a key member of our Marketing organization, you will be responsible for driving data-driven decision making through actionable insights.Key Responsibilities:Develop and implement research methodologies to provide stakeholders with reliable and insightful...

  • Travel Physical Therapist

    1 month ago

    Morrisville, United States Jackson Therapy Partners Full time

    Setting: Skilled Nursing Facility  We're seeking a full time Physical Therapist to provide expert physical therapy to patients with injuries or illnesses to help them improve movement, manage pain, and/or prevent the loss of mobility. Learn more about a career as a traveling PT. Minimum Qualifications Bachelor's, Master's or Doctoral Degree in...

  • Retail Team Lead

    1 month ago

    Morrisville, North Carolina, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Team Lead to join our team at Office Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key ResponsibilitiesCustomer Service: Provide exceptional customer service,...

  • Retail Team Lead

    1 week ago

    Morrisville, North Carolina, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Team Lead to join our team at Office Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example to ensure a positive and productive store environment.Key ResponsibilitiesProvide...

  • Telemarketing Representative

    3 weeks ago

    Morrisville, Pennsylvania, United States Allstate Insurance Agency - Christian Dale Full time

    Job OpportunityWe are seeking a part-time Telemarketing PT to join our team at Allstate Insurance Agency - Christian Dale. As a Telemarketing Representative, you will be responsible for generating insurance leads from our office.Key Responsibilities:Generating insurance leads through phone callsWorking in a fast-paced office environmentMeeting hourly and...

  • Lead Cashier

    2 days ago

    Morrisville, North Carolina, United States Ulta Beauty Full time

    Ulta Beauty Retail Cashier Job SummaryAs a Lead Cashier at Ulta Beauty, you will be responsible for providing exceptional customer service and sales support to our guests. Key responsibilities include:Promptly acknowledging and warmly greeting each guest entering the storeCompleting select register open and close functionsCourteously handling sales, refunds,...

  • Lead Barista

    5 months ago

    Morrisville, United States Lifestyle Communities Full time

    ** Lead Barista** **Job Category****:** Hospitality **Requisition Number****:** LEADB001910 Showing 1 location **Job Details** **Description** **The Goat seeks to hire a full time Lead Barista to join Goat Nation in at Morning Ritual | LC Brier Creek!** **Perks to joining the team as a Lead Barista:** * Flexible Schedule * Comprehensive Benefit Package...

  • PT Service Associate

    2 weeks ago

    Morrisville, Pennsylvania, United States The GIANT Full time

    About The GIANT CompanyThe GIANT Company is a leading retailer in the Mid-Atlantic region, committed to making our stores and facilities better every day for our team members, customers, and communities.We put our customers first, do what's right, win together, and make ideas happen. As a team member here, you'll help us achieve our mission by sharing your...

  • Sales Team Lead

    6 days ago

    Morrisville, United States Carter'sOshKosh Full time

    About the Role:Carter's/OshKosh is seeking a highly skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers. You will be the face of our brand, and your primary goal will be to create a welcoming and inclusive environment for our...

  • System Lead Engineer

    1 week ago

    Morrisville, United States Lenovo Full time

    About the RoleWe are seeking a highly skilled System Lead Engineer to join our Cloud Service Provider Group (CSP) at Lenovo. As a key member of our team, you will be responsible for driving the development of next-generation hyperscale platforms, collaborating with customer engineering teams, and leading the design and architecture of our server...

  • Insurance Lead Generator

    2 weeks ago

    Morrisville, Pennsylvania, United States Allstate Insurance Agency - Christian Dale Full time

    Insurance Lead Generation OpportunityWe are seeking a part-time Insurance Lead Generator to join our team at Allstate Insurance Agency - Christian Dale. As a key member of our team, you will be responsible for generating insurance leads from our office.Key Responsibilities:Generate insurance leads from our officeWork closely with our team to develop and...