End User Support Specialist
3 weeks ago
Please only apply if you are currently located in Roswell, GA and are willing/able to work onsite. Thank you
Specific Responsibilities Of This Position:
Intake notes are attached Technical will work on-site with End User Services Team aka - PC Support/Repair team. Technical will support End Users in a Remote and Onsite support model.
Responsibilities will include:
Build/Image Notebooks/Desktops with specific work instruction
Hardware Inventory Management receive hardware count stock
Prepping equipment for deployment or retirement Formatting Hard drives sorting stock testing of older equipment
Deployment of New End User Hardware laptops desktop accessories
OS Supported: Windows Linux MacBook iOS
Troubleshoot Hardware and Operating System Issues
Work from a Ticket Based System
OS Supported: Windows Linux MacBook iOS Technical needs to be able to
Interacting with End Users in a professional and courteous manner
Adapt quickly to change in workload priorities
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