Customer Service Order Entry

4 months ago


New Braunfels, United States Hamilton-Ryker Full time

Priority Personnel is hiring a Customer Service Order Entry Clerk for a manufacturing company located in New Braunfels, TX.

Pay rate: $16.34/hour

Work Schedule: Mon-Fri/8am-5pm

What you'll do:

  • Provides product and billing information, tracking numbers, order status, price/proforma quotes, COD's and freight costs to customers via telephone and electronically.
  • Receives purchase orders via telephone or electronically; verifies and enters information like pricing, items being ordered, COD cash in advance or open account into system.
  • Calculates credits, price quotes, taxes, COD's and freight costs on quotes and purchase orders and receives and enters rush orders.
  • When accounts are on credit hold, notifies accounting for appropriate disposition.
  • Works closely with Customer Service Technical Support to assure customer success.
  • Prepares packs with special shipping/packing instructions before releasing for shipping.
  • Coordinates shipments between factory, customer and forwarder.
  • Prepares documents for processing credits, debits and RMA's.
  • Performs related duties as assigned.
What we need from you:
  • Ability to interpreting sales orders and to maintain records.
  • Spanish bilingual proficiency, including reading and writing desired.
Apply online at prioritypersonnel.com
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