Data Entry Customer Service
2 weeks ago
Department: Swipe Say Easy
Employment Type: Full Time
Location: New York, NY
Compensation: $15.50 - $24.00 / hour
Description
Location: New York, NY
Employment Type: Full-Time
Salary Range: $15.50 - $24.00 hourly (based on experience)
Position Overview
Swipe Say Easy We are seeking a detail-oriented and highly organized Data Entry Customer Service professional to join our dynamic team. In this role, you will be responsible for managing data entry tasks while delivering exceptional customer service to our clients. Your primary objective will be to ensure that all data is accurately entered into our systems while also addressing customer inquiries and providing support via email and phone. You will play a critical role in maintaining our data integrity and supporting our customer satisfaction initiatives.
Key Responsibilities
Key Responsibilities
- Accurately input and maintain data across various systems and databases.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Conduct regular data audits to ensure accuracy and consistency of information.
- Assist in the development and implementation of data entry procedures.
- Collaborate with other departments to gather data and provide updates on customer status.
- Generate reports on data entry activities and customer service interactions as needed.
- High school diploma or equivalent; associate degree or higher preferred.
- Proven experience in data entry and customer service roles.
- Strong attention to detail and excellent organizational skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Familiarity with data management software and customer relationship management (CRM) tools.
- Excellent verbal and written communication skills.
- Comprehensive health insurance (medical, dental, and vision).
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick days, and holidays.
- Professional development and training opportunities.
- Employee wellness programs and resources.
- Flexible work environment with a focus on work-life balance.
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