Customer Service Representative
4 weeks ago
THIS WILL BE FOR A MIDNIGHT SHIFT ONLY CONSISTING OF 10P-8A SHIFTS - DAYS/HOURS TBD - We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, and a positive, fast-paced work environment, we want to hear from you
Responsibilities
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
•Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
•Keep track of customer accounts and make updates with new account information as necessary
•Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
•Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Qualifications
•Must be available 10P-8A
•Experience working in a customer-oriented atmosphere
•Display strong communication skills, active listening skills, and personal skills
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Location:
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