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Customer Service Representative
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Richmond, Virginia, United States Automatic Leasing Service Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
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Richmond, United States Automatic Leasing Service, Inc. Full timeCompany Description Natural problem-solver who loves making lives easier and people happier? Join our team as a Customer Service Representative! Youll be the main point of contact for our customers, providing prompt, friendly, and effective solutions. Using your strong communication skills, you will handle inquiries, deliver answers, and help our customers...
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Customer Service Representative Location:
2 months ago
Benefits: Company parties Join a team that values integrity, serves its community, and is known for our customer service. Base rate starts at $18.00/hour Automatic is currently seeking a Customer Service Representative (CSR) for a 3-6 month contract position to provide customer service to our many washer and dryer customers, primarily dealing with apartment communities and tenants. This position may become permanent depending on business needs. Please note, this position is on-site only. We are located right in the heart of Scott's Addition Pay: Base rate $18.00/hour Monday-Friday Schedule Primary Responsibilities: Provide timely responses to telephone inquiries in a courteous and professional manner Follow policies and standard operating procedures Handle various administrative tasks Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Use Salesforce platform to handle service calls Handle paperwork and multiple software platforms as needed Report problems that occur via the online system so they can be addressed by the appropriate parties Regular and predictable attendance is required Minimum Qualifications: High School Diploma or equivalent required Must be able to speak and read English fluently Must be able to pass background check and drug test Ability to work within established 8am-5pm Monday-Friday schedule Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Job Type: Full-time Work Location: In person #J-18808-Ljbffr
