Front Desk Agent/Night Audit
2 months ago
We are looking for a Night Auditor to join our team Our ideal candidates have a flair for communication
and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM
MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYS
Responsibilities include:
•Running the night audit and resetting the operating system for next days business
•Sending out daily financial reports to above property and corporate team
•Greeting guests both in person and over the phone
•Coordinating guest check-in/check-out and assisting guests with making reservations
•Answering guest questions and assisting guests with any problems they may experience
•Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
•Handling financial transactions (both cash and credit)
•Promptly assisting with guest requests
•Actively listening to and resolving guest complaints
•Ensuring cleanliness of the property and performing light cleaning duties if needed
•Other duties as assigned by general manager
Requirements:
High school diploma or equivalent preferred
Ability to walk and bend frequently throughout shift
Detail oriented
Professional attitude
Reliable transportation
Ability to work independently
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