Geek Squad Advanced Repair Agent

1 month ago


Lafayette, United States Best Buy Full time
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
  • Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
  • Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
  • Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
  • 6+ months experience diagnosing, troubleshooting, or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Lafayette, LA-70503



  • Lafayette, United States Best Buy Careers Full time

    The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....


  • Lafayette, United States Neil Klemme - State Farm Agent Full time

    Position OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Neil Klemme - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote...


  • Lafayette, United States Shawn Hughes - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Lafayette, United States Shawn Hughes - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Lafayette, United States Shawn Hughes - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Account Representative

    7 months ago


    Lafayette, United States Brad Saloom - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter...


  • W Lafayette, United States Neil Klemme - State Farm Agent Full time

    Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Neil Klemme - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote...


  • Lafayette, United States Bankers Life Full time

    Licensed Agent Insurance Representative Location: Lafayette, IN, United States Job Category: Licensed Agents Posted: 13-Jul-2023 Job Description Bankers Life, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If you have a passion for...


  • Lafayette, Colorado, United States Shawn Hughes - State Farm Agent Full time

    Job DescriptionAt Shawn Hughes - State Farm Agent, we are seeking a skilled Insurance and Financial Services Representative to join our team. As a State Farm Agent Team Member, you will play a crucial role in developing and executing strategies to grow our business and deliver exceptional customer service.Responsibilities:Identify customer needs and market...


  • Lafayette, Louisiana, United States I-65 TRUCK AND ACCESSORIES SALES LLC Full time

    I-65 Truck and Accessories Sales LLC. is a respected Chrome Shop and Tractor Trailer repair business in Remington, IN, dedicated to delivering exceptional service and quality results.We maintain a safe and organized work environment, offering:Ongoing on-the-job training and skill developmentGrowth opportunities for professional advancementA well-maintained,...


  • Lafayette, Indiana, United States TAG Auto Group Full time

    Job OverviewWe are seeking a skilled and experienced windshield repair specialist to join our team at TAG Auto Group.CompensationThe estimated salary for this role is $60,000 - $80,000 per year, depending on experience.ResponsibilitiesPerform high-quality windshield repairs and replacements using various tools and techniquesInspect vehicles to diagnose...


  • Lafayette, Louisiana, United States Brad Saloom - State Farm Agent Full time

    Job OverviewA successful Insurance Growth Specialist is being sought by Brad Saloom - State Farm Agent to join their winning team. The ideal candidate will be an energetic professional interested in helping the business grow through value-based conversations and remarkable customer experiences.Compensation PackageThe salary for this position is estimated at...


  • Lafayette, Indiana, United States Austin Kyle - State Farm Agent Full time

    Job OverviewAustin Kyle - State Farm Agent is seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Experience Associate.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong desire to help people. As an Insurance Customer...


  • Lafayette, Louisiana, United States Lee's Air Conditioning Company Full time

    Company OverviewLee's Air Conditioning Company is a modern and professional organization that delivers high-quality work for its customers. To achieve this goal, we hire the best HVAC technicians and provide them with the tools and support to succeed.Compensation PackageThe estimated salary for this role is $50.00 per hour. Additionally, you will receive a...


  • West Lafayette, Indiana, United States Neil Klemme - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Insurance Relationship Builder to join our team at Neil Klemme - State Farm Agent. As a key member of our agency, you will play a vital role in building and developing strong relationships within the community to promote State Farm products including auto, home and life insurance.About the...


  • Lafayette, Louisiana, United States Sterling Automotive Group Full time

    Job OverviewWe are seeking a highly skilled Loaner Car Agent to join our team at Sterling Automotive Group. As a Loaner Car Agent, you will play a critical role in ensuring a seamless rental experience for customers whose vehicles are undergoing maintenance or repair in our Service Department.


  • Lafayette, Indiana, United States Magnet Medical Full time

    Job OverviewMagnet Medical is seeking an Advanced Interventional Radiology Imaging Specialist for a 26-week travel assignment in Lafayette, Indiana.Salary and BenefitsThe estimated salary for this position is $120,000 - $150,000 per year, based on 40 hours of work per week. Pay package includes a tax-free stipend amount to be determined.Job...

  • Advanced EMT

    4 weeks ago


    Lafayette, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...

  • Advanced EMT

    1 month ago


    Lafayette, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...

  • Advanced EMT

    1 month ago


    Lafayette, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...