Customer Service Representative
12 hours ago
ArtToFrames, a family-owned business established in 2007, is dedicated to providing custom framing solutions that are simple, accessible, and long-lasting. Based in New Haven Connecticut, we offer handmade products at a fraction of traditional frame shop prices with shipping within 2-3 days. Our skilled team takes pride in crafting frames with dedication, precision, and care for customers to cherish.
Role Description
This is a full-time on-site role as a Customer Service Representative at ArtToFrames in New Haven, CT. As a Customer Service Representative, you will be responsible for providing support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and assistance and helping customers place orders in our Showroom.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service expertise
- Customer Experience enhancement abilities
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution capabilities
- Ability to work effectively in a team environment
- Experience in retail or e-commerce customer service is a plus
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