Server (Monterey)

4 weeks ago

Monterey, United States Black Bear Diner Full time
Description

Summary of Position

Provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.

Specific Duties and Responsibilities
  • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Inform guests of specials and feature items.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system.
  • Deliver food and beverages to guests in a timely matter.
  • Run food orders from the pick-up window promptly regardless of which server placed the order.
  • Perform side work at the start and end of each shift as assigned.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Pre-bus tables frequently.
  • Prepare bill and present check to guest at appropriate point in service sequence.
  • Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
  • Be ready and willing to assist fellow servers as situations arise.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications/Conditions
  • Possess verbal and language skills to understand and communicate with guests.
  • Must have a basic knowledge of dining room and service procedures and functions.
  • Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.

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