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CSR Office Admin
3 months ago
Benefits: 401(k) Competitive salary Health insurance Paid time off Looking for upbeat, organized and detail-oriented office assistant/customer service rep to support our daily business operations and grow with us to the next level Office hours: Mon - Fri 7:30am - 4:30pm ABOUT THE ROLE: House Doctors of St. Louis is a rapidly growing professional handyman services company based in Saint Peters, MO. We are looking for an office assistant/customer service to join our team and support our daily business operation and office needs. The ideal candidate will be a hard-working professional able to undertake a variety of office and business operation support tasks and work diligently and calmly under pressure. This person will be comfortable working in a fast-paced environment that requires multi-tasking, attention to detail, problem-solving as well as discretion. This is an excellent position for someone who follows our business processes while being open to adapting new and effective ways to achieve better results as the business changes and grows. WHAT WE OFFER? Competitive pay Paid Time Off Benefits TONS of growth and advancement opportunities Incredible team culture and events Cool, branded company uniform Year-round work with job security Health benefits package available if full time Paid training and career planning This position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. Previous knowledge and experience in home repair and remodel is an asset, but not required. This is a great opportunity to develop alongside a fast-growing company. Advancement opportunities are available quickly for those that prove themselves to be a strong leader WHO ARE YOU? A high-energy individual with the tendency to fall into leadership positions or roles. Detail-oriented and willing to follow processes. Enjoy working with people. Great customer service skills. Excellent phone presence. Great team member with a helping attitude. Looking for year-round long-term employment. Looking to join a team with great wages and benefits and an incredible culture with plenty of opportunity for growth and advancement. Love being active, as well as spending time outside. RESPONSIBILITIES: Working with homeowners to provide exceptional customer service. Working with customers, vendors, field, office, and management teams to ensure efficient and effective daily operations. Completing various daily operation tasks, including but not limited to: taking customer orders, scheduling & dispatch, data entry, processing paperwork, customer service tasks, filing, tracking inventory and purchases, etc. Assisting field staff and other teams as needed. Maintaining good working relationships with vendors. Organizing and managing marketing materials as needed. Completing daily tasks accurately and on-time. Assisting in sales efforts and events. Helping to organize, host, and participate in charity and other company events. Keeping the office clean and pleasant. Assisting management in achieving company goals. Representing House Doctors in the local community and networking with potential customers as needs arise. SKILLS AND REQUIREMENTS: 5 to 7+ years of customer service experience and working in an office environment. Some knowledge of home repair remodels will be a plus. Ability to learn and operate some basic computer programs and systems. Friendly personality and committed to great customer service skills. Excellent phone presence. Strong project/resource coordination and scheduling skills. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Excellent written and verbal communication skills. A strong work ethic and highly dependable. Dedicated team member. Able to do physical labor work including bending, lifting (50+ lbs) as needed. Valid driver's license and clean criminal background are required. #J-18808-Ljbffr
