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Loan Officer Originator
2 months ago
The Loan Officer is responsible for originating mortgage loans, HELOCs, and consumer applications.
Duties and Responsibilities:
Originates loans by interacting with customers, realtors, builders, etc., and engages in sales efforts outside the bank's place of business.
Responds to customer inquiries regarding loan products and applications.
Stays updated on government regulations, association policies, and procedures; participates in compliance training.
Ensures compliance with fair lending laws and bank policies; makes underwriting decisions within authority.
Manages service providers effectively, sets expectations, measures performance, and provides feedback.
Other duties as required.
Necessary Competencies:
Adaptability
Communication skills
Customer service
Interpersonal skills
Job knowledge
Judgment
Leadership
Planning and organization
Staff development
Technical Expertise:
Experience in mortgage lending is required.
Experience with lending laws, regulations, and guidelines is required.
Experience in customer service is required.
Experience in financial services or banking is preferred.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required; experience with Encompass, Cleartouch, OnBase, various government and investor software/web portals, and CRM software is preferred.
Education and Experience:
Education: High School Diploma is required; Bachelor’s degree in Marketing or Communications is preferred.
Certification: NMLS is required.
Years of experience: 3 to 5 years as a Loan Officer [Originator] is required.
Physical Environment:
Employee is required to perform various physical activities and occasional lifting up to 25 pounds; work environment noise level is usually quiet to moderate.
This position is performed outside an office setting with unstructured hours to be determined by the Loan Officer and the VP Lending Operations Officer.
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