ATM QA Analyst

1 month ago


San Ramon, United States Lorven Technologies Full time
ATM QA Analyst

Location: San Ramon, CA (Onsite)

Job Type: Contract 12+ Months (C2C/W2)

Mandatory Skills:

ATM Deployment

Maintenance / Support

Triage

Job Description:

Deployment:
  • Load USD image on 23 different ATM machines.
  • Monitor behaviour and report errors, wrong screen flows, beeping sounds, blank screens, reading ATM diagnostic screens
  • ATM configuration
  • Support QA with different ATM configuration settings.
  • Loading fake cash, receipts, statement papers to ATM
  • Request new IP Address for new ATM as required
Maintenance:
  • Updating Configuration Repository database as per request from QA.
  • Configure Cash dispenser, fix jams or reset various devices on ATM
  • Maintain different code level on multiple Aconnex environment.
  • Support Aconnex Crosscheck so QA can do their unit testing in house.
  • Make sure crosscheck is always available and Script are running.
Triage:
  • Troubleshoot when a transaction from the ATM is not working as in supposed to
  • Send service request to NCR support when an issue cannot be resolved.

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