Technical ATM Operations Specialist

7 days ago


San Ramon, California, United States Compunnel Inc. Full time
About the Role

We are seeking a highly skilled Technical ATM Operations Specialist to join our team at Compunnel Inc. in San Ramon, CA. This is a full-time position that requires 5 days of on-site work.

The estimated salary for this role is $85,000 - $110,000 per annum, based on industry standards and location.

Job Description

  • Loading USD images on 23 different ATM machines.
  • Maintaining and troubleshooting ATM equipment, including cash dispensers and diagnostic screens.
  • Supporting QA with various ATM configuration settings.
  • Loading fake cash, receipts, and statement papers onto ATMs.
  • Requesting new IP addresses for new ATMs as needed.

Maintenance and Troubleshooting

  • Updating Configuration Repository databases as requested by QA.
  • Configuring cash dispensers, fixing jams, or resetting devices on ATMs.
  • Maintaining multiple code levels on Aconnex environments.
  • Supporting Aconnex Crosscheck for QA unit testing.
  • Ensuring crosscheck availability and script execution.

Troubleshooting and Escalation

  • Troubleshooting transactions from ATMs not functioning as intended.
  • Sending service requests to NCR support when issues cannot be resolved.


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