Application Engineer

3 weeks ago


Overland Park, United States EXFO Full time

Application Engineer (Wireless Telecom for Homeland Security Business) You will be an integral part of the Homeland Security Sales Organization to enhance the Sales Organization’s ability to compete in existing and emerging markets in Homeland Security business (Police, Defense / Military, Intelligence Services).

Technical focus:

Provide technical leadership throughout the whole sales process.

Provide technical pre-qualifications pertaining to Homeland Security solutions.

Serve as the product champion for all new and existing products by learning product operation, capabilities, competitors and markets.

Provide proactive advice regarding sales opportunities.

Identify opportunities for the assigned market area to enhance business activity.

Fulfill the needs of the customer and the sales organization.

What we are looking for pre-sales technical focus:

Provide technical support presence at trade shows, conferences and seminars and other marketing events.

Ensure smooth product introduction to the sales force.

Provide pre-sales technical support by creating and delivering compelling technical presentations.

Develop and maintain thorough technical, technology and in-depth product knowledge.

Provide sales support by identifying product applications.

Study and disseminate market trend information.

Must have:

In-depth knowledge of Cellular Wireless Technologies (CDMA, 2G, 3G, 4G, 5G).

Strong background in government solutions (police, defense / military, intelligence services).

Strong relationships and knowledge of the government security customer base.

Engineering/Telecommunications background.

Preferred knowledge of other (non-cellular) wireless technologies.

Ability to discuss and configure bespoke technical solutions.

Technical Presentation Skills.

Commercial Awareness.

Required aptitudes:

Extremely customer oriented.

Outstanding technical skills.

Excellent communication and interpersonal skills.

Enthusiastic and self-motivated.

Self-starter, able to interact with people at all levels and the ability to work unsupervised.

Autonomous, well organized, and results oriented.

Possess leadership qualities and exceptional interpersonal and communication skills.

Ability to work in a multi-cultural environment.

Willingness and ability to obtain a security clearance.

Willingness to travel > 50% of time, also internationally.

Willingness to work remotely at inconvenient hours.

Pro-active and entrepreneurial skill set.

Professional history as Armed Forces/Police Officer or Civil Servant a plus.

Education:

University degree in Engineering, Computer Science or Telecommunications.

Pertinent experience:

At least 5 years’ experience in direct and indirect sales of test and measurement equipment/systems or wireless telecommunications solutions for homeland security / government solutions customers.

Languages:

Fluent in English language. Additional languages (e.g. French, Spanish, Portuguese) are an advantage.

You will also be required to perform any other task related to this position.

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