McCollough Patient Care Coordinator
2 days ago
About UsMcCollough Plastic Surgery, a distinguished partner of Inspire Aesthetics Group, stands as a unique and visionary life enhancement center, embodying the philosophy, expertise, and standards set by its renowned founder and esteemed surgeon, E. Gaylon McCollough, MD, FACS. Dr. McCollough has gained worldwide recognition for his exceptional skills in facial and nasal plastic surgery, earning prestigious accolades such as being listed among the "Best Doctors in America" and "America's Top Plastic Surgeons," as well as being included in the National Registry of Who's Who in America. He is joined in practice by Brentley Taylor, MD and Carrie Morris, MD, FACS.Summary/ObjectiveWe have an exciting opportunity for a Patient Care Coordinator with strong sales experience to join our growing practice. The Patient Care Coordinator is responsible for the quality care that is provided to our patients. They act as the liaison between the patient and the surgeon. This position understands all the procedures offered within the practice and can confidently educate patients. In this position creating a comfortable customer experience is key. Essential Duties/ ResponsibilitiesResponsibilities include but are not limited to:Responds to web leads and phone calls from potential patients. Follows up with potential patients who need to schedule services, or who have yet to schedule services. Educates patients and possible patients on services, surgical process, and the practice. Assists surgeons in consultations with patients by documenting services discussed.Prepares and presents quotes for services. Cross-selling procedures and products offered in the practice. Communicates information about procedures, surgical process, and the practice effectively.Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff.Qualifications At least 1 -2 years of experience in an ASC/office-based surgery center preferred. Extensive sales and/or customer service experience. Excellent written and verbal communication. Strong knowledge of cosmetic surgery procedures, treatments, and surgeries. Fosters an environment of collaboration and respect with colleagues, nurses, and other healthcare team members.Experience with Microsoft Office (Word, Excel, Outlook).Benefits401(k) plus company matchHealth insuranceVision insuranceDental insurancePaid time offPaid HolidaysShort and long term disability coverageLife insuranceSupplemental insuranceWork Schedule: Monday - Friday 8 am - 5 pm, no nights no weekends
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Patient Care Manager and RN Hybrid
2 weeks ago
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Patient Care Manager
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