Revenue Specialist I

1 week ago

Downingtown, United States Medix Full time

Duration: 660 hours, contract-to-hire
Pay: $18.00
Schedule/Shift: Monday - Friday
7 AM - 9 AM (EST) start time, 8 hour shifts

This position performs revenue cycle duties including but not limited to:
Processing patient insurance information through the patient intake process ensuring the timely and
accurate submission of insurance claims collecting payment on outstanding patient balances

Example of daily responsibilities includes:
•Perform duties for revenue operations department
•Communicate with insurance payers to ensure proper insurance coverage for our patients or to
ensure timely and accurate reimbursement for dialysis services rendered at our clinics
•Review and submit system setup requests to appropriate teams to ensure center and payer
information is loaded into the billing system for accurate billing
•Respond timely and accurately to payer communications
•Collaborate with other revenue operations teams to ensure seamless processes across teams
•Partner with clinics teammates such as Insurance counselors, social workers and facility
administrators to ensure timely and accurate insurance information
•Help identify process changes and opportunities for continuous improvements
•Maintain current patient account information at all times
•Maintain confidentiality of all company and patient information in accordance with HIPAA
regulations and DaVita policies

Minimum Qualifications
•High level customer Service experience (retail, service industry working to serve customer and
great problem solving skills)
•Computer proficiency - going to be working fully remote and need talent who can troubleshoot,
work on different platforms and MS products
Soft Skills
•Excellent communication skills: (Written & Verbal). The position involves regular
communication with insurance payors, employers, or other teams
•Excellent decision making and problem-solving skills: Patient account and every
insurance payor is different. The ability to think through a situation and carefully identify the best
action to take is critical to be successful at this role
•Ability to adapt quickly and manage stress: Our environment can change quickly on a
daily basis. Adapting and managing stress is important for success
•Relationships Building: Working in teams and with other departments is central to this
position
•Growth mindset

Here is what you can expect when you join our Village:
•A "community first, company second" culture based on Core Values that really matter.
•Clinical outcomes consistently ranked above the national average.
•Award-winning education and training across multiple career paths to help you reach your
potential.
•Performance-based rewards based on stellar individual and team contributions.
•A comprehensive benefits package designed to enhance your health, your financial well-being and
your future.
•Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation

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