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Lead Barista

2 months ago

Boston, United States Boston Children's Hospital Full time
Job Posting Description

Barista Lead Food Services - Starbucks
$1,000 sign-on bonus (terms/taxes apply)
Benefit highlights
- Retirement pension
- Paid time off for sick /holiday/vacation
- Health/dental/vision insurance
- College loans, tuition and childcare reimbursement and so much more

Must be able to work every other weekend/holiday as well as pick up shifts between 5:30am-7:30pm *all 8 hour shifts

Responsibilities:
1. Train all new baristas on the barista basics program (about one month of training per new employee)
2. Manage rest breaks, inventory, tasks, temperature taking and record keeping
3. Manage the pull to thaw system for baked goods and sandwiches
4. Take care of voids, customer disputes and performing service recoveries on an as needed basis
5. Train team on all new drinks as they are released each season
6. Ensure the store is stocked and ready for service during shift
7. Ensure Starbucks standards of quality are followed
8. Perform the monthly clean, safe and ready audit with manager on duty
9. Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
10. Available to perform many different tasks within the store during each shift
1. Maintain high levels of sanitation of all equipment by adhering to department policies and procedures, Health Dept. codes and J.C.A.H.O. regulations
12. Contribute to a positive working environment and promotes teamwork by taking initiative to improve overall quality and exceed customer expectations. Maintain clear communication channels and constructive, sensitive relationships with co workers, supervisors, patients, customers, parents and all hospital staff
13. Model and act in accordance with Starbucks guiding principles

Education: High-school or GED diploma required
Work experience: 1 yr previous experience required
Physical requirements:
1. Frequently lifting and carrying objects weighing up to 10 pounds and occasionally lifting and carrying objects weighing 11 to 20 pounds. 2. Frequently stooping and bending, sitting and standing. 3. Frequently reaching and grasping objects below, at, and above shoulder level. 4. Regularly pushing and/or pulling non-motorized equipment e.g., stretcher, food cart, mop, etc., weighing 11 to 20 pounds. 5. Regularly grasping and fine manipulation with hands. 6. Regularly proofreading and checking documents for accuracy.

Food services. Coffee. Barista. Starbucks. Food industry. Food and beverage