Director of Total Rewards and HR Operations

2 weeks ago

Concord, United States Concord Hospital Health System Full time

Job Description Summary

The Director of Total Rewards and HR Operations is responsible for providing leadership and direction to the compensation, benefits, and HRIS, and HR Service Center teams. Working under the direction of the CHRO and in close partnership with operations, finance, and IT leaders throughout the system, the Director will ensure the contemporary administration of total rewards and the optimization of the HRIS system to include automation of standardized HR processes, and the reporting and analytics required to inform the systems long range workforce forecasting and investment decisions. The Director will advise leaders on the best practices for Total Rewards strategy and administration as well as participate fully with the planning and implementation of new programs, policies, and HRIS infrastructure.

The Director will provide oversight to all Retirement, Health and Welfare plans, oversee leaves and absence management programs and policies and manage all related vendors and consultant relationships providing services under the Systems employee benefits plans. The Director will be an integral part of the annual benefits and salary cost forecasting and will directly participate in the development of benefit plan design and programs. This includes establishing, meeting and continuously monitoring the financial and service excellence objectives while maintaining alignment with the organizations overall strategic goals.

Education

Bachelors degree in a relevant subject area or the equivalent education and experience are required. Masters degree in a related field preferred.

Certification, Registration & Licensure

SHRM Certification, CEBS, CCP or similar preferred.

Experience

Minimum of 10 years relevant Total Rewards management level experience. Experience in a complex healthcare organization preferred.

Responsibilities

Assess current total rewards programs and helps to align with current trends and past practices. Develops, communicates and implements standardized total reward strategy throughout the organization. Ensures compensation and benefits programs comply with all required regulatory rules and regulations. Works hands-on while simultaneously providing direction in program development to the organization. Oversees CHHS Leave of Absence, ADA accommodation, and related absence and disability programs effectively with adherence to state and federal guidelines and consistent with organizational culture and performance objectives. Manages retirement programs to include overseeing plan. Responsible for leading and managing HRIS operations ensuring accuracy, efficiency and compliance with relevant regulations and policies. Develops and implements HRIS strategies and processes to optimize efficiencies and effectiveness. Provides expert guidance and support to resolve complex HRIS issues and inquiries. Drives continuous improvement initiatives to enhance HRIS operations and deliver exceptional service. Effectively develop and manage vendor partnerships that ensure competitive and cost-effective benefit offerings and oversee implementation of contracts for areas of focus. Responsible for leading and managing activities to support the HR Service Center ensuring operational efficiency and exceptional customer service. Provides vision, leadership, planning and management of the department to meet current and future business needs within the organization. Provides overall prioritization of work assignments and management of functional team resources and their activities. Builds and maintains a strong functional team through effective selection, training, coaching, team building and succession planning.

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