Customer Service Associate FT

7 months ago

Lynn Haven, United States Winn-Dixie Retail Stores Full time

Overview:

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Customer Service Associate FT
Location: Retail Grocery Location

Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities
  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
  • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
  • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
  • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Perform cashier associate duties, as necessary.
  • Perform pricing duties, as necessary.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.
Qualifications Minimum
  • Must be 18 years of age.
  • High school diploma or equivalency.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
  • Possess a proficient working knowledge of office, front end systems and equipment.
  • Possess proficient computer skills.
  • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
  • Demonstrate good organizational skills.
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values by embracing the essence of the company demonstrating a commitment to the companys goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first always by putting the customers needs above all else.
  • People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.
  • Must complete service training within sixty (60) days of position start date.

  • Customer Service Associate FT

    3 months ago

    Lynn Haven, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 1812 HWY 77 SOUTH SUITE 119 [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties;...

  • Customer Service Associate

    2 weeks ago

    Lynn Haven, Florida, United States Domino's Pizza LLC Full time

    We are seeking a Customer Service Associate to join our team at Domino's Pizza LLC. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:Greet Customers: Create a warm and welcoming atmosphere for our customers, ensuring they feel...

  • Customer Service Associate

    4 weeks ago

    Lynn Haven, Florida, United States State Farm Insurance Full time

    Job Title: Customer Service Associate - Insurance IndustryJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate in the insurance industry. In this role, you will be responsible for providing excellent customer service to our clients by responding to their inquiries, resolving their...

  • Store Associate Customer Service Representative

    3 weeks ago

    Lynn Haven, Florida, United States Walmart Full time

    Why Work at Walmart?We are committed to creating a diverse and inclusive work environment that values teamwork, innovation, and customer focus. As a Sales Associate at Walmart, you will have opportunities to develop new skills, work with a talented team, and make a meaningful contribution to our business success.Key Requirements:Provide excellent customer...

  • Retail Sales Associate with Excellent Customer Service Skills

    1 day ago

    Lynn Haven, Florida, United States Wal-Mart Stores , Inc. Full time

    Overview: We're looking for a friendly and detail-oriented Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for delivering excellent customer service, operating a cash register, and maintaining a high level of product knowledge.Salary: This position offers a competitive hourly wage ranging from $14.00 to...

  • Customer Service Specialist

    1 day ago

    Lynn Haven, Florida, United States Wal-Mart Stores , Inc. Full time

    Join Our Team: As a retail sales associate at Wal-Mart Stores, Inc., you will have the opportunity to make a positive impact on our customers' lives by providing exceptional customer service. With a range of benefits and opportunities for advancement, we encourage you to apply for this exciting opportunity to join our team.Salary and Benefits: The estimated...

  • Customer Service Representative

    2 weeks ago

    Lynn Haven, Florida, United States Winn-Dixie Full time

    Overview: At Winn-Dixie, we're committed to providing excellent customer service. As a Customer Service Associate, you'll play a key role in ensuring our customers have a positive shopping experience.Responsibilities:Provide continuous attention to customer needsGreet, assist and thank customers in a prompt, courteous and friendly mannerStock front-end...

  • Cashier and Customer Service Representative

    1 day ago

    Lynn Haven, Florida, United States Wal-Mart Stores , Inc. Full time

    **About Us:** Wal-Mart Stores, Inc. is a leading retailer dedicated to providing excellent customer service and value to our customers. Our store in Lynn Haven, FL is seeking a motivated and detail-oriented Retail Sales Associate to join our team as a Cashier and Front End Services representative.**Key Responsibilities:Ensure accurate and efficient...

  • Customer Service Associate

    6 days ago

    Lynn, Massachusetts, United States The UPS Store Full time

    About This OpportunityThe UPS Store is seeking a Part Time Retail Representative to join our team. As a key member of our customer service team, you will provide top-notch support to our valued customers, ensuring their shipping needs are met efficiently and effectively.Main Responsibilities:Delivers world-class customer service to all retail customers by...

  • Customer Service Specialist

    1 week ago

    Lynn Haven, Florida, United States Classic Collision Inc Full time

    Classic Collision IncWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a representative of Classic Collision, you will be the first point of contact for our customers and play a critical role in providing exceptional service and ensuring their satisfaction.About the Role:Salary: $45,000 - $60,000 per...

  • Customer Service Ambassador

    3 weeks ago

    Lynn Haven, Florida, United States Family Dollar Full time

    About the RoleAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. This includes greeting them and assisting with the selection of merchandise, as well as completing cash register transactions and answering questions regarding the store and its products.Key ResponsibilitiesDeliver...

  • Customer Service Liaison

    2 days ago

    Lynn Haven, Florida, United States Classic Collision Inc Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Classic Collision Inc.This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

  • Customer Service Representative

    4 weeks ago

    Lynn Haven, Florida, United States Walgreens Full time

    Are you a people person with a passion for sales? Do you thrive in fast-paced retail environments where no two days are ever the same? If so, we invite you to consider a career as a Customer Service Representative at Walgreens. As a key member of our sales team, you will be responsible for registering sales, handling customer inquiries, and promoting...

  • Customer Service Representative

    1 day ago

    Lynn Haven, Florida, United States Winn-Dixie Full time

    As a valued member of our Winn-Dixie team, you will play a key role in delivering exceptional customer experiences. Key responsibilities include:Delivering Exceptional Customer ServiceGreet and assist customers in a prompt, courteous, and friendly manner.Provide continuous attention to customer needs and resolve issues promptly.Supporting Front End...

  • Customer Service Professional

    2 weeks ago

    Lynn Haven, Florida, United States Classic Collision Inc Full time

    OverviewClassic Collision Inc is a rapidly growing company established in 1983 with the goal of providing quality service to its customers. We strive to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.SalaryThe estimated annual salary for this position is $45,000 - $60,000 based on industry standards and location.

  • Customer Service Representative

    2 days ago

    Lynn Haven, Florida, United States Wal-Mart Stores , Inc. Full time

    Company Overview: At Walmart, we're committed to helping people save money and live better – anytime and anywhere. As a Customer Service Representative, you'll play a major role in creating positive experiences for our customers. You might be the first or last person they interact with, so it's essential to have a warm, welcoming smile and a friendly...

  • Customer Service Team Member

    2 weeks ago

    Lynn Haven, Florida, United States Family Dollar Full time

    About the Job: As a Customer Service Team Member at Family Dollar, you will be the face of our company, interacting with customers and providing them with exceptional service. You will work closely with colleagues to maintain a clean and organized store environment, ensuring a positive experience for all customers.Key Responsibilities:Deliver outstanding...

  • Cashier - Customer Service Representative

    4 weeks ago

    Lynn Haven, Florida, United States Winn-Dixie Full time

    We're seeking a highly motivated Cashier - Customer Service Representative to join our Winn-Dixie team. In this role, you'll work at our self-checkout registers, providing top-notch customer service and ensuring seamless checkout experiences.Your key responsibilities will include actively engaging with customers, directing them to use self-checkout lanes...

  • Customer Service Associate

    3 weeks ago

    New Haven, Connecticut, United States Walmart Full time

    We're looking for a Customer Service Associate to join our team at Walmart's Foxon Blvd location. In this role, you'll be the face of our company, providing exceptional customer service and ensuring that every customer leaves satisfied with their purchase. Your responsibilities will include reviewing customer orders, locating merchandise on the sales floor,...

  • Insurance Customer Service Representative

    3 days ago

    Lynn Haven, Florida, United States Bay County Farm Bureau Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented customer service representative to join our team at Bay County Farm Bureau.As an Insurance CSR, you will be responsible for providing exceptional customer service and support to our clients via phone and in-office interactions. This is a great opportunity for someone who enjoys working in a...