Current jobs related to Guest Relations Agent - Goleta - Marriott International Inc

  • Guest Experience Specialist

    1 month ago

    Goleta, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 6350 Hollister Avenue [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and...

  • Spa Desk Agent

    17 hours ago

    Goleta, California, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Spa Desk Agent to join our team at The Ritz-Carlton. As a Spa Desk Agent, you will be responsible for scheduling services for individuals and large groups, confirming appointments, and providing exceptional guest service.Key ResponsibilitiesSchedule services for individuals and large groups...

  • Front Desk Agent

    2 hours ago

    Goleta, California, United States Spire Hospitality Full time

    Job Title: Front Desk AgentSpire Hospitality is seeking a Front Desk Agent to join our team at our hotel in Santa Barbara. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Check-in and...

  • Front Desk Agent

    4 months ago

    Goleta, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT001810 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agent

    2 days ago

    Goleta, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 401 Storke Rd [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally; Assist with reservations and...

  • Front Desk Agent

    4 hours ago

    Goleta, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 6350 Hollister Avenue [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and transactions; Handle...

  • Part-Time Front Desk Agent

    4 months ago

    Goleta, United States Arbor Lodging Management Full time

    ** Part-Time Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01206 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Full-Time Front Desk Agent

    2 months ago

    Goleta, United States Arbor Lodging Management Full time

    ** Full-Time Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01206 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Ramp Service Agent

    5 days ago

    Goleta, California, United States Signature Flight Support Corporation Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Ramp Service Agent to join our team at Signature Flight Support Corporation. As a Ramp Service Agent, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of ground support equipment.Key ResponsibilitiesProvide excellent customer service...

  • Full-Time Front Desk Agent

    3 months ago

    Goleta, United States Arbor Lodging Management Full time

    ** Full-Time Front Desk Agent - Sign On Bonus** **Job Category****:** Front Desk **Requisition Number****:** FRONT01206 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers...

  • Front Desk Agent

    1 month ago

    Goleta, United States Spire Hospitality Full time

    Description "> Picture yourself at The Leta by Hilton Tapestry Collection Hote l, we are on the coast and down to earth. As one of Santa Barbara’s best hotels, we have a Golden State of Mind attitude, surf-inspired décor, eclectic accommodations, plus a passion for music, and an elevated F&B scene. Join our team today! Job Overview: Greet and...

  • Front Desk Agent

    1 month ago

    Goleta, United States Spire Hospitality Full time

    Picture yourself at The Leta by Hilton Tapestry Collection Hotel, we are on the coast and down to earth. As one of Santa Barbara's best hotels, we have a Golden State of Mind attitude, surf-inspired dcor, eclectic accommodations, plus a passion for music, and an elevated F&B scene. Join our team today! Job Overview: Greet and register guests, provides prompt...

  • Guest Service Expert

    1 day ago

    Goleta, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Expert to join our team at The Ritz-Carlton Bacara Santa Barbara. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and unique.Key ResponsibilitiesProvide exceptional service to guests,...

  • Guest Services Representative

    1 month ago

    Goleta, California, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARY Manage all guest arrivals by verifying reservations, allocating rooms, and issuing room keys. Handle various payment methods including room charges, cash, checks, debit, or credit. Oversee all guest departures, addressing any late or disputed charges. Respond to, document, and manage all guest inquiries, messages, requests,...

  • Desk Agent

    1 month ago

    Goleta, United States Atlantic Aviation Full time $20

    Job DescriptionJob DescriptionWhy You’ll Love This Desk Agent Job  *$800 per month Housing Allowance (before taxes)! Atlantic Aviation offers a monthly Housing Allowance (before taxes) for all employees at our SBA location as part of our Atlantic Habitat Program.  Atlantic Aviation has an employee housing stipend program to help offset the housing and...

  • Guest Services Representative

    4 weeks ago

    Goleta, California, United States Marriott International, Inc Full time

    Additional InformationCompensation: $27.00/hourJob Category:Rooms & Guest Services OperationsSchedule:Full-TimePosition Type:Non-ManagementPOSITION SUMMARYManage all guest arrivals by verifying reservations, allocating rooms, and issuing room keys. Handle various payment methods including room charges, cash, checks, debit, or credit. Oversee all guest...

  • Guest Service Expert

    3 weeks ago

    Goleta, United States Marriott International Inc Full time

    Job Number 24158707Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Avenue, Santa Barbara, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Front Desk Representative

    3 weeks ago

    Goleta, California, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International, Inc. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Check-In/Check-Out: Process all guest check-ins by confirming...

  • Guest Service Expert

    3 weeks ago

    Goleta, United States Marriott International Inc Full time

    Job Number 24158707 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Avenue, Santa Barbara, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will...

  • Front Desk Agent

    2 months ago

    Goleta, United States Marriott International Inc Full time

    Additional Information Pay: $24.07/hour Job Number 24138093 Job Category Rooms & Guest Services Operations Location Residence Inn Santa Barbara Goleta, 6350 Hollister Avenue, Goleta, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests...

Guest Relations Agent

4 months ago

Goleta, United States Marriott International Inc Full time
Job Description

POSITION SUMMARY

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $24.40 to $24.40 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

About the Team

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.